What's the best way to achieve long-term results in tiny increments? In "Atomic Habits: An Easy & Proven Way to Build Good Habits & Break Bad Ones," author and entrepreneur James Clear details how focusing on small changes can transform your life. Sure, luck, randomness and uncertainty play a role in our fortunes, but habits matter because you control the outcomes. In "The Next Chapter" by American Express Business Class, author Clear and host Cardiff Garcia discuss techniques for habit formation and how it can have a meaningful impact in business and the workplace.

The role of a manager is to lead with purpose, streamline processes and motivate teams. But what does success look like for those new to the role? Asking questions, being curious and listening to your team is one place to start. In  “The Making of a Manager: What to Do When Everyone Looks to You,” Julie Zhuo identifies the next moves in a playbook for first-timers growing into the position. In this episode of the podcast “The Next Chapter” by American Express Business Class, Zhuo and host Cardiff Garcia discuss which tools can help new managers to lead confidently and thrive.

Ever notice that extroverts get more shine than introverts? In her book, "Quiet: The Power of Introverts in a World That Can’t Stop Talking," Susan Cain gives introverts center stage by showing how much they lose each time we undervalue them. Through research and interviews with extraordinary people, "Quiet" changes the narrative around introverts and, more importantly, transforms how they see themselves. In this episode of the podcast "The Next Chapter" by American Express Business Class, Cain and host Cardiff Garcia discuss how introverts thrive in the workplace and excel in surprising ways.