The successes and failures of all home care operations tie back to leadership. Emily Isbell returns to break down her approach to roles, responsibilities, meetings, accountability, and development of the office team. The path to success wasn’t all sunshine and rainbows, so she’ll include hard lessons learned and honest mistakes made along the way.

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Connect with the host on LinkedIn: Miriam Allred

Check out our free guides: careswitch.com/faq

This episode was produced by parkerkane.co

She started as a caregiver in college. Then quickly realized you could make a living in home care. So, she changed her degree and asked the owner how she could get to his position someday. 14 years later, she’s got one of the most impressive success stories in home care. Emily Isbell, former VP of Operations at Home Instead and current CEO of EI & Company, is here to share her journey and how she did it.

Enjoying the show? Send me a text and let me know!

Connect with the host on LinkedIn: Miriam Allred

Check out our free guides: careswitch.com/faq

This episode was produced by parkerkane.co

KPIs are more than numbers on a spreadsheet; they're accountability metrics embedded in your company culture. In this episode with returning guest, Stephen Tweed, we'll focus on the communication, implementation, and sustainability of the right KPIs for a home care business.

Enjoying the show? Send me a text and let me know!

Connect with the host on LinkedIn: Miriam Allred

Check out our free guides: careswitch.com/faq

This episode was produced by parkerkane.co