In this episode of the RevAmp podcast, Mark Lerner interviews Jackie Leahy, a former kindergarten teacher turned #RevOps professional and founder of a fractional RevOps consortium. They discuss the challenges of internal adoption and how to overcome them. Jackie emphasizes the importance of understanding the human dynamics and communication styles of the individuals using the solution or process being implemented. She also highlights the need to make resources and training materials match the preferences and needs of different personality types. Jackie shares her approach of being an investigative anthropologist to truly understand how people currently work and tailor the solution to their needs. She also discusses the importance of creating a safe and valued environment to encourage adoption. The conversation concludes with a focus on the positive transformation of workplace relationships and the upcoming Rev Ops AF conference where Jackie will be speaking.

Join Mark and special guest Jen Igartua, CEO of Go Nimbly, as they explore the pivotal changes and challenges faced by RevOps leaders in today's dynamic business environment.

In this episode, Jen shares her extensive experience, from her early days at Bluewolf to leading the first RevOps consultancy, Go Nimbly. Mark and Jen discuss the impact of major industry shifts like the rise of AI and the post-pandemic landscape on scalability and agility in SaaS companies. Jen provides invaluable insights into how businesses can remain competitive and thrive by breaking down silos and integrating data effectively.

Key Takeaways:

* Understanding the new normal in revenue operations.
* Strategies for enhancing scalability and agility in your operations.
* The critical role of data integrity and unified business stacks in today's market.

This episode is a must-watch for anyone involved in or interested in #RevenueOperations, whether you're a seasoned leader or just starting out.

Discover the tools and mindsets needed to adapt and succeed in the rapidly changing world of #RevOps.

👉 Watch the video now to gain insights that will help you navigate the complexities of revenue operations and drive your business towards success.

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In this episode of the RevAmp Podcast, Mark Lerner interviews Hannah Hanrahan, the leader of #RevenueOperations at Atrius.

Hannah discusses her background in operations and how she transitioned into revenue operations. She explains that revenue operations focus on streamlining the customer journey and supporting the backstage operations of people, processes, and tools. Hannah also emphasizes the importance of standardizing processes, such as quote-to-cash and product launches, to improve efficiency and avoid errors.

The episode transitions into a discussion on the role of #DealDesk in managing approvals and facilitating decision-making. Hannah highlights the need to prioritize and optimize the internal customer experience when implementing new processes or tools.

Hannah suggests evaluating whether to build internally or buy external tools based on industry standards and best practices.