Chris Schembra started his business facilitating meaningful connections through dinner parties that sparked vulnerability and gratitude - qualities that are often undervalued in business. In this podcast episode he shares how qualities like empathy and gratitude are becoming recognized as powerful drivers of employee engagement, customer loyalty, and innovation across organizations. Chris describes the role of artificial intelligence (AI) in enhancing human capabilities through emotionally intelligent assistants that can understand context and tone to guide empathetic responses. Companies like Walmart and Siemens are already using AI for compassionate leadership.

Your host: Daryl Pereira, Senior Content & Brand Strategist, IBM

John Licata, Chief Innovation Foresight Strategist at SAP, discusses his role in making SAP and its customers more future-ready. With a diverse background spanning finance, marketing, and consulting, John takes a curiosity-driven approach to foresight that combines thought leadership with prototyping potential solutions. He is excited about the rapid evolution of Generative AI but stresses the importance of responsible, ethical, and sustainable AI that augments rather than replaces humans. He underscores storytelling as a key to making foresight concepts understandable, and emphasizes the importance of empathy and inclusion, to ensure new technologies create opportunities that level the playing field for all.

Your host: Daryl Pereira, IBM Senior Brand & Content Strategist

Jessica Hanan, lead AI innovation strategist at Altruistic, discusses the importance of prompt engineering skills for effectively utilizing generative AI tools in business and academia. She explains how the Prompt Pilot tool provides real-time feedback as people interact with AI tools to improve prompting abilities, leading to productivity gains. Hannan advises embracing generative AI as the "democratization of digital transformation" accessible across backgrounds, while understanding its pros and cons. She emphasizes learning this "new language" of communicating with AI, which is crucial for individuals and organizations to fully leverage these powerful technologies as assistants rather than replacements.

Your host: Daryl Pereira, IBM Senior Brand & Content Strategist