Mark Goulston: ...how to talk to crazy

Are you frustrated by dealing with difficult people? Joining us is psychiatrist Mark Goulston, who is an expert on how to get through to people by listening. He's the author of several bestselling books, including the latest, 'Talking to Crazy: How to Deal with the Irrational and Impossible People in Your Life'. He is also a suicide prevention expert and explains why empathy is key when trying to reach a suicidal mind. His website is https://markgoulston.com/about/
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