Summary

In this conversation, Steven Kuhr and Michael Moquin discuss their experiences and observations in the emergency management and crisis management fields. They highlight the broad scope of emergency management, which encompasses both the public and private sectors. They also discuss the impact of COVID-19 on the industry, with an increase in crisis management jobs in the private sector. They emphasize the importance of reading job descriptions carefully to understand the specific focus of each role. They also discuss the need for a generalized crisis management framework that can be applied to various incidents, along with incident-specific annexes or playbooks. In this conversation, Steven and Mike discusse the importance of understanding the specific risks and hazards that a business or organization may face. They emphasizes the need for crisis managers to have a comprehensive understanding of the business operations and dependencies, both domestically and internationally. Mike and Steve also highlight the importance of networking and building relationships within the industry, as well as finding a niche within emergency management. Mike suggests that aspiring emergency managers should pursue certifications that align with their interests and career goals.

Takeaways

Emergency management is a broad field that includes both the public and private sectors.

The COVID-19 pandemic has led to an increase in crisis management jobs in the private sector.

Job titles in emergency management can vary, so it's important to read job descriptions carefully to understand the specific focus of each role.

A generalized crisis management framework, along with incident-specific annexes or playbooks, is an effective approach to emergency management planning.

Crisis managers should have a thorough understanding of the specific risks and hazards that a business or organization may face.

It is important for crisis managers to have a comprehensive understanding of the business operations and dependencies, both domestically and internationally.

Networking and building relationships within the industry is crucial for career development in emergency management.

Aspiring emergency managers should pursue certifications that align with their interests and career goals.

Contact Information

https://www.linkedin.com/in/michael-moquin/

Summary

In this episode, host Steve Kuhr is joined by three guests to discuss the importance of exercises in crisis management. The guests include Rob Burton, the CEO of prepared X and ICMC, Tod Langley, the co-founder and CEO of Crisis Response Leader Training, and Adam Montella, a crisis manager and emergency manager and SVP at SummitET. They discuss the different types of exercises, such as tabletops, functional exercises, and full-scale exercises, and the importance of continuous improvement and taking action based on the lessons learned. They also highlight the challenges of engaging senior leaders and stakeholders in the exercise process and the need for a formalized crisis management team in organizations. The conversation focused on the use of exercises in crisis management and the role of technology in enhancing these exercises. The participants discussed the importance of understanding the consequences and impacts of decisions, as well as the need for executives to be involved in the recovery process. They also highlighted the prevalence of cyber events and the need for organizations to be prepared for them. The conversation touched on the use of technology, such as virtual reality and augmented reality, in conducting exercises, but emphasized the importance of human expertise and emotional intelligence in guiding the exercise process. Overall, the participants emphasized the value of exercises in improving preparedness and the need for a combination of technology and human facilitation in conducting effective exercises.

Takeaways

Exercises are a crucial component of crisis management and can range from tabletop discussions to full-scale simulations.

Continuous improvement is essential in exercises, and organizations should take action based on the lessons learned.

Engaging senior leaders and stakeholders in the exercise process can be challenging, but it is crucial for effective crisis management.

Having a formalized crisis management team is important for organizations to effectively respond to crises and disasters. Understanding the consequences and impacts of decisions is crucial in crisis management.

Executives need to be involved in the recovery process and understand the importance of the first 10 minutes and the subsequent 12 to 24 hours in determining the outcome of a crisis.

Cyber events are prevalent and organizations need to be prepared for them.

Technology, such as virtual reality and augmented reality, can enhance exercises, but human expertise and emotional intelligence are still essential in guiding the exercise process.

Exercises are valuable in improving preparedness and organizations should strive for a combination of technology and human facilitation in conducting effective exercises.

Contact Information

Rob Burton

https://www.linkedin.com/in/robburton9/

Tod Langley

https://www.linkedin.com/in/tod-langley-ceo-80103654/

Adam Montella

https://www.linkedin.com/in/disasterguy/