This episode is sponsored by Lodgify, an all-in-one solution that will help you start, manage, and grow your short-term rental business.

> Click here to visit Lodgify.com to start your free trial today

Being a property manager is more than just acquiring homes, sourcing guests and creating experiences for them. It’s about making a mark in the local area and being seen as an effective community partner and advocate.

In this episode, Heather is joined by industry veteran, Kirsten King from Curate Telluride, a vacation rental management company with a strong community focus. Kirsten shares her journey from starting Big Sky Vacation Rentals to her current venture, highlighting the challenges and triumphs of running a vacation rental business in small, destination towns. She draws on these experiences to share advice and suggestions for vacation rental managers who want to integrate community-centric practices into their business models.

Kirsten talks about the strategic shift in her business approach towards community involvement, partnerships with local non-profits, and how these collaborations make the guest experiences so much better while contributing to community well-being. Heather and Kirsten delve into the dynamics of managing vacation rental properties in competitive markets, the role of trust and values in business operations, and the potential impacts of short-term rentals on local communities.

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Discover the THRIVE Training System and attend an information session to get your questions answered about our foundational team training: https://thrive.vacationrentalformula.com/thrive-live-webinar

Are you listening to this podcast on the move? Get to the show notes here:
https://www.vacationrentalformula.com/VRS557

This episode is sponsored by Lodgify, an all-in-one solution that will help you start, manage, and grow your short-term rental business.

Use Code VRF10 for 10% off their Professional and Ultimate yearly plans

> Click here to visit Lodgify.com to start your free trial today

Getting involved in advocacy means more than just making a token appearance at a council meeting when they are discussing short term rental issues. It means having a voice and getting a seat at the table. When Ben Pereira started to build his Yukon-based business, he took this seriously and realized that you have to show up to be heard. Now, as the Chair of the Housing Committee on Whitehorse City Council, he can make his stakeholders' views known and considered.

In this episode, Ben talks about the uniqueness of his business, which involves a wide range of guest personas, from sports teams and adventure seekers to families preparing for imminent childbirth.

It’s a fascinating look into a model of business that requires a good deal of flexibility, tolerance, and empathy. On top of that, there’s the ever-present threat of regulations, and we hear how Ben uses his position to share the benefits of short-term rentals in his community.

______________________________________________________________________

Discover the THRIVE Training System and attend an information session to get your questions answered about our foundational team training: https://thrive.vacationrentalformula.com/thrive-live-webinar

Are you listening to this podcast on the move? Get to the show notes here:
https://www.vacationrentalformula.com/VRS556

This episode is sponsored by Lodgify, an all-in-one solution that will help you start, manage, and grow your short-term rental business.

Use Code VRF10 for 10% off their Professional and Ultimate yearly plans

> Click here to visit Lodgify.com to start your free trial today

Today’s guest is on a mission to solve industry- wide problems that few others are prepared to trial. She says it’s for good reason – because they aren’t easy. Undeterred (or just belligerent) Rachel rolls her sleeves up, weighs stinky bins, asks a lot of questions, raises funds and collaborates across the industry to create change. It’s a great story.

In 2011, with a very small baby in tow, Rachel started renting her cottage. She ran it for 4 years before she set up New Forest Escapes, partly with the goal of encouraging more people to holiday in the UK, reducing travel emissions and making UK holidays an alternative to overseas family travel.

Her experience in sustainable projects and travel over the years makes her uniquely suitable to be leading the way in greener tourism. We hear how and why she went down the route of gaining B-Corp certification and what she is doing now to ensure those who stay in her properties benefit from the work she’s done.

The whole conversation about sustainability is so relevant to the work we’re doing on our THRIVE training system. In the module on Responsibility there’s a lesson on Environmental Responsibilities, and now I can put the New Forest Escapes website into the Resources section and include information on B-Corp Certification.

This is the joy of continuous learning - that it never stops evolving as we come across new things to share. If you are interested in finding out more about THRIVE, just check below.

In the episode, Rachel shares:

• Her journey into sustainable rentals

• Why you shouldn’t mention the ‘S’ word & the better alternatives

• What goes into B-Corp certification

• A simple furniture change that will wow your guests (and their feathered friends)

• How weighing stinky bins can help change minds

• Simple things that make a real difference

• Ways to help guests get greener

Links:

New Forest Escapes

B-Corp Certification

Intrepid Travel

Exodus Travels

Pura Aventura

Much Better Adventures

Sawday’s

THRIVE

___________________________________________________________________________

Discover the THRIVE Training System and attend an information session to get your questions answered about our foundational team training: https://thrive.vacationrentalformula.com/thrive-live-webinar

Are you listening to this podcast on the move? Get to the show notes here:
https://www.vacationrentalformula.com/VRS555