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Leaders in Lending

By: Leaders in Lending
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  • Summary

  • Leaders In Lending is a show for lending professionals who want to grow their consumer lending programs and improve their consumer experiences. Consumers continue to expect faster, easier online experiences from every company—and our knowledgeable guests will share how they are bringing their organizations and lending products forward into the future.
    Every week, Leaders In Lending will bring you actionable advice and key learnings from experienced leaders to help you navigate the future of consumer lending.
    Leaders in Lending
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Episodes
  • Launching Upstart’s AI Certification Course

    Launching Upstart’s AI Certification Course
    May 1 2024
    AI is top of mind for most financial services organizations, but the question of, 'where to begin?' remains. Upstart's new AI in Financial Services Professional Certification course is designed to give banking professionals a firm grounding for the potential of AI in financial services —with a particular focus on credit—as well as practical tools to help them begin the journey of applying AI inside their organizations.

    This week, host Lynn Sautter Beal is joined by Jeff Keltner, Startup Advisor at Upstart — and former “Leaders in Lending” host — to talk about Upstart’s AI in Financial Services Professional Certification course.

    Discussed in this episode:
    • Why Upstart decided to develop the course — and who it’s for
    • The content and structure of the course modules
    • Process of developing the course (from writing scripts to recording lessons)
    • The importance of empowering financial services professionals with knowledge of AI tailored to their field

    Register for the course, which is free for a limited time: https://live-upstart-ms.pantheonsite.io/ai-certification/
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    16 mins
  • 2024 Auto Trends: Financing, Sales, and Consumer Behavior

    2024 Auto Trends: Financing, Sales, and Consumer Behavior
    May 1 2024
    On today’s episode, host Matt Snow is joined by Melinda Zabritski, Sr. Director at Experian Automotive, and Mark Pregman, Head of Credit Operations at USAA. Whether due to rapid technological innovations (like the advent of electric vehicles) or economic factors (everything from lending rates to unemployment), the landscape of auto sales and lending is shifting more rapidly than ever.

    With their collective experience and expertise in lending and the auto market, Mark and Melinda are perfectly suited to help us make sense of this current moment — to give us a sense of where we may be heading.

    Discussed this week:
    • Why concerns surrounding affordability persist, despite the rise in average loan amounts
    • The challenges hindering EV adoption
    • How limited inventory impacts affects loan-to-value ratios and shapes consumer purchasing patterns
    • Growing delinquency rates, and what they may be attributed to
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    34 mins
  • Charting the Economic Horizon: Resiliency, Risk and Credit Trends

    Charting the Economic Horizon: Resiliency, Risk and Credit Trends
    Apr 24 2024
    To reliably forecast what the future of finance the economy holds, you must be able to assess the current moment.

    This week, host Lynn Sautter Beal speaks with Joseph Mayans, Chief Economist at Experian, who shares his economic and credit outlook for the year ahead in 2024, along with consumer credit trends and potential risk areas.

    Join us as we discuss:
    • Key factors shaping a more optimistic 2024 compared to 2023
    • The dichotomy between a strong economy and labor market with slow credit growth
    • Consumer spending and increased delinquencies
    • The housing market and potential risks on the horizon
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    29 mins
Economics
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