Above The Fold

By: Jess Cervellon
  • Summary

  • Tune in every Thursday as Jess chats with operators and founders across CX, marketing, and everything in between to discuss what creates a killer brand experience. In each episode, we’ll dive into the nitty-gritty like acquisition and retention tactics and zoom out to discuss the big things like AI, brand experience and why customer experience is at the center of it all.
    Copyright 2025 Jess Cervellon
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Episodes
  • Episode 43 | Building A Brand One Shot At A Time With Chaser
    Jan 9 2025

    What happens when two best friends, a shot of tequila, and stale ginger ale collide? You get Chaser, the ultimate party companion.

    In this laugh-out-loud episode, Jess Carroll and Jess Moran, the dynamic duo behind Chaser, share how a college friendship and one too many gross shots led to their game-changing beverage brand. From 8 a.m. “shots for science” in a lab to designing a mascot named Buddy (who’s basically the Tony the Tiger of partying), this episode is a deep dive into turning a hilarious idea into a full-blown business.

    We talk about entrepreneurial chaos, building a brand with 90s nostalgia, and how to craft a product that’s both fun and functional. The Jessicas also dish on bootstrapping their way through the beverage industry, making pop-ups cool again, and why Buddy might just show up at your next pregame.

    This episode is a mix of founder wisdom, hilarious hot takes (goodbye, Four Loko nightmares), and proof that sometimes the best ideas start with bad tequila and stale limes. Tune in for laughs, insights, and the inside scoop on making your next shot taste way better.

    🎧 Grab a Chaser and listen now for tips on branding, building, and not throwing up blue liquid.

    Follow Jess & Jess:

    📸 Instagram: @gotchaser

    🌐 Website: www.gotchaser.com

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    Enjoying Above the Fold? Keep the insights coming by subscribing to my newsletter, Sunday Postcards. Each week, I share tips, stories, and strategies that help you unlock the secrets to brand success. Written from my experience in the marketing world, it’s your go-to source for staying ahead of the curve. Subscribe at www.sundaypostcards.co and join the community!

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    Connect with Jess on:

    LinkedIn: https://www.linkedin.com/in/jess-cervellon/

    Twitter: https://x.com/jesscervellon

    Instagram: https://www.instagram.com/jess.cervellon/

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    36 mins
  • JUV's Secret to Turning a Problem into Pure Gold with Founder Jai Patel
    Dec 19 2024

    What happens when a juicer meets a French press and says, “Hold my pulp?” You get JUV, the brainchild of Jai Patel, who’s here to spill the juice (literally and metaphorically) on how he turned a personal juicing nightmare into a game-changing product.

    In this chaotic and juice-soaked episode, we channel our inner QVC hosts with a live JUV press demo—yes, things got messy. Jai talks about ditching clunky juicers, winning over influencers, and building a brand that’s as fresh as the ginger in your juice. We go deep into community vibes, scrappy growth hacks, and the fears of scaling without losing your soul (or your pulp).

    This episode is part entrepreneurial wisdom, part juice ASMR, and 100% proof that turning a problem into a product can be a wild (and delicious) ride. Tune in for laughs, lessons, and the secret to a killer carrot-orange-ginger juice!

    🎧 Tune in for tips on branding, scaling, and staying true to your vision.

    Follow Jai and JUV:

    📸 Instagram & TikTok: @getjuv

    🌐 Website: https://getjuv.com/

    🎧 Don’t forget to like, comment, and subscribe for more founder stories and behind-the-scenes insights into the world of CPG, brand strategy, marketing and customer experience.

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    Enjoying Above the Fold? Keep the insights coming by subscribing to my newsletter, Sunday Postcards. Each week, I share tips, stories, and strategies that help you unlock the secrets to brand success. Written from my experience in the marketing world, it’s your go-to source for staying ahead of the curve. Subscribe at www.sundaypostcards.co and join the community!

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    Connect with Jess on:

    LinkedIn: https://www.linkedin.com/in/jess-cervellon/

    Twitter: https://twitter.com/justjessssss

    Instagram: https://www.instagram.com/jess.cervellon/

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    55 mins
  • From Concept to Can: Henry Rathjen's Can-Tini Journey
    Dec 12 2024

    This week, we’re diving into the world of Can-Tini, the beautifully branded, ready-to-drink espresso martini, with its founder, Henry Rathjen. 🍸✨

    Henry shares the inspiring founder story of Can-Tini, how it all started with a holiday bar conversation, and the journey of creating a standout product in Austin’s competitive beverage scene. From branding strategies and overcoming manufacturing challenges to building a community organically without paid ads, this conversation is packed with entrepreneurial insights.

    We also discuss the “Espresso Martini Effect,” how Can-Tini is becoming a lifestyle brand, and why Austin’s community is perfect for launching this innovative product. Plus, Henry teases exciting updates, including a new and improved version of Can-Tini launching soon. 🚀

    🌟 Topics Covered:

    • Can-Tini’s founder story & branding journey

    • Challenges of entering the alcohol industry

    • The role of customer feedback in product development

    • Organic marketing, influencer gifting, and building a community

    • How Can-Tini is redefining the espresso martini experience

    Follow Henry and Can-Tini:

    📸 Instagram & TikTok: @DrinkCantini

    🌐 Website: https://www.can-tini.com/

    📍 Discover where to find Cantini near you and request it at your local store!

    🎧 Don’t forget to like, comment, and subscribe for more founder stories and behind-the-scenes insights into the world of CPG, brand strategy, marketing and customer experience.

    --------------------------

    Enjoying Above the Fold? Keep the insights coming by subscribing to my newsletter, Sunday Postcards. Each week, I share tips, stories, and strategies that help you unlock the secrets to brand success. Written from my experience in the marketing world, it’s your go-to source for staying ahead of the curve. Subscribe at www.sundaypostcards.co and join the community!

    ---------------------------

    Connect with Jess on:

    LinkedIn: https://www.linkedin.com/in/jess-cervellon/

    Twitter: https://twitter.com/justjessssss

    Instagram: https://www.instagram.com/jess.cervellon/

    Show more Show less
    36 mins

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