Sabina M. Pons is a distinguished management consultant, fractional Chief Customer Officer (CCO), and tech industry thought leader renowned for her prowess in driving revenue protection and growth. With a focus on B2B and B2B2C SaaS software companies, Sabina specializes in crafting scalable growth and metrics-driven customer programs spanning the entire customer journey – from onboarding to adoption, renewals, and advocacy.
Drawing from her extensive experience as a former tech executive, Sabina has played pivotal roles in scaling companies from $14M to over $100MM and beyond. As Managing Director at Growth Molecules™, an esteemed international tech consulting firm, she is dedicated to partnering with companies to fortify their revenue streams.
In addition to her consultancy work, Sabina is deeply involved in mentorship programs and sits on several boards, leveraging her expertise to nurture talent and drive industry innovation. She is also the Co-Founder of SoCalCX, a dynamic community fostering collaboration among go-to-market leaders to deliver exceptional customer experiences.
Sabina's academic background includes a Masters in Leadership, Communication & Organizational Behavior from Gonzaga University and a Bachelor's in Public Relations from the University of Southern California. She is also the author of "Pressing on as a Tech Mom," a timely book aimed at empowering working mothers in the tech industry.
Outside of her professional pursuits, Sabina is a practitioner of Taekwondo and cherishes quality time spent with her husband and two young children.