How can personal experiences shape professional practices in community services?

In this episode, Jess Ngaheu welcomes Kay Reeves, who brings a wealth of experience as a Community Support Specialist Manager and Psychosocial Recovery Coach/Mentor at Gypsy Support Services. Kay discusses how her role as a mother to a child with cystic fibrosis and her professional background influence her approach to community service and support.

Key takeaways

• Personal Journey: Kay discusses the challenges of parenting a child with cystic fibrosis, emphasizing the importance of community support and personal resilience.
• Professional Insights: She explores her multifaceted role in community services, stressing the value of empathy and teamwork.
• Challenges and Rewards: Kay addresses the emotional challenges of her work and her strategies for maintaining a healthy work-life balance.
• Psychosocial Recovery: She outlines her approach to helping clients reintegrate into the community after hospitalization.
• Medical Research Impact: Kay highlights her daughter's involvement in research studies for cystic fibrosis and their significant impact on health outcomes.

Quotes:

• "I like to call myself a problem solver in the community." - Kay Reeves
• "Every day you can learn something new from a client." - Kay Reeves
• "It's not about solving all the problems; it's about being there and supporting the journey." - Kay Reeves
• "Awareness and empathy are key in making a difference in the lives of those we serve." - Kay Reeves

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