Human + Machine (Updated and Expanded)

Reimagining Work in the Age of AI

By: Paul R. Daugherty, H. James Wilson

Narrated by: Jamie Renell

AI—including generative AI—is radically transforming business. Are you ready? Accenture technology leaders Paul Daugherty and Jim Wilson provide crucial insights and advice to help you meet the challenge.

In this updated and expanded edition of Human + Machine—including a new chapter on gen AI—Daugherty and Wilson show that the essence of the AI paradigm shift is the transformation of all business processes within an organization, whether related to breakthrough innovation, everyday customer service, or personal productivity habits. As humans and smart machines collaborate ever more closely, work processes become more fluid and adaptive, enabling companies to change them on the fly—or completely reimagine them.

Based on the authors' experience and research with fifteen hundred organizations, the book reveals how companies are using the new rules of AI to leap ahead on innovation and profitability and what you can do to achieve similar results. It describes six entirely new types of hybrid human + machine roles that every company must develop, and it includes a "leader's guide" with the five crucial principles required to become an AI-fueled business.

©2024 Accenture Global Solutions Limited (P)2024 Ascent Audio

aome good insights towards the end of the book

some parts reads like it's going through a list of topics, can get a bit boring. end chapters are most interesting

Not really what I was hoping for

Some good information, but too dry and didn’t touch enough on the soft skills people will need in order to flourish in the Human + Machine age.