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Just because you can set a tile, hand sew a seam, or properly sand and finish a floor to perfection, does not mean you are good at business. Often times we think because we are great craftspeople that those skills mean we are good at our business. If that was the case, why are there constantly contractors from all fields asking how much they should charge, what is the difference between markup and margin, and how do I handle this challenging client? If you had the skills you wouldn’t be asking.

John Cox is the owner of a Five Star accredited national tile contracting installation business. Starting in 1975 John has built a reputation for excellence through innovative tile solutions and strong communication. The awards and accolades of today’s installs would have never happened without realizing that as a setter he was fantastic but when it came to being a leader and business owner, there was a lot to learn. That journey began with a few books that have turned in to many, as well as, conferences, and more.

Listen in to this week’s episode of the Floor Academy Podcast as John and I discuss where his passion for life long learning came from and how he moved out of his own way to become the man he is today.

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