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ITIL Foundation Essentials: The Exam Facts You Need
- Narrated by: Melanie Crawley
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Publisher's summary
Prepare for the ITIL Foundation exam.
ITIL is best practice for IT Service Management, developed by the UK government and globally adopted in both the public and private sectors. ITIL is not prescriptive, but rather it is a framework that organizations can adopt and adapt.
The Foundation Certificate is the entry-level ITIL qualification that offers candidates a general awareness of the key elements, concepts, and terminology used in the ITIL service life cycle.The aforementioned elements, concepts, and terminology of ITIL have been condensed into this pocket guide to provide candidates with the essential facts they need in order to pass the ITIL Foundation exam.
All you need to know to achieve ITIL Foundation Certification
An official ITIL® Licensed product, ITIL® Foundation Essentials is a distillation of critical information - no waffle or padding; just exactly what you need to understand how to pass the ITIL Foundation exam. Created for self-study candidates, ITIL community training delegates, itSMF/BCS members, and V2 Foundation Certificate holders who have yet to take an upgraded exam, this pocket guide is fully aligned with the ITIL 2011 core volumes.
Project managers who are looking to expand their qualifications and IT contractors or consultants who don't want to take time out from their day jobs to attend a course will also find this pocket guide an essential companion to their studies and education.
The complete ITIL Foundation syllabus
The essential companion for those studying the ITIL Foundation syllabus, the pocket guide covers key areas including:
- A basic introduction to ITIL and a description of service classifications (core, enabling, enhancing) and an outline of internal and external services.
- A point-by-point summary of the purpose, objectives, scope, and value of the five stages of the service life cycle that form the ITIL core - from strategy and design through to transition, operation, and continual service improvement (CSI).
- Separate sections in the guide are dedicated to describing ITIL key concepts and terminology (including "stakeholders" and "processes, functions, and roles") and throughout the pocket guide the wide range of three, four, and five letter ITIL acronyms (including PBA, FMITS, BRM, SLM, OLA, SLR, VBF, ITSCM, SACM, RADM) are expanded and explained.
- A brief summary of the ITIL qualification scheme and the Foundation exam.
The ideal revision guide for the ITIL Foundation examination
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- Length: 5 hrs and 13 mins
- Unabridged
-
Overall4 out of 5 stars 191
-
Performance4.5 out of 5 stars 165
-
Story4 out of 5 stars 160
The Amazon Way on IoT is for the leader who wants to understand how the Internet of things is transforming business and society. Listeners will discover business cases, key concepts, technologies and tools to help develop, explain and execute their own IoT approach through understanding Amazon's and other leading companies sophisticated IoT technologies and strategies.
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3 out of 5 stars
-
Very insightful, but quite boring
- By Riaan on 02-21-17
By: John Rossman
-
Backfired: The Vaping Wars
- By: Leon Neyfakh, Prologue Projects
- Narrated by: Leon Neyfakh, Arielle Pardes
- Length: 7 hrs and 21 mins
- Original Recording
-
Overall5 out of 5 stars 97
-
Performance5 out of 5 stars 97
-
Story5 out of 5 stars 97
When two Stanford graduate students set out to create a new kind of cigarette that wouldn’t kill them, they didn’t foresee all the obstacles that lay ahead — or the powerful forces their invention would unleash. Nearly 10 years after the launch of the JUUL, Backfired: The Vaping Wars asks: Could e-cigarettes have been the solution to one of the world’s most pressing public health problems—or was this technology doomed to introduce a whole new generation to nicotine, and end up perpetuating an intractable addiction?
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5 out of 5 stars
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Vaping works to get you off of cigarettes
- By Anonymous User on 06-22-24
By: Leon Neyfakh, and others
-
This Is Not a Game with Marc Fennell
- By: Marc Fennell
- Narrated by: Marc Fennell
- Length: 3 hrs and 19 mins
- Unabridged
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Overall4.5 out of 5 stars 83
-
Performance4.5 out of 5 stars 79
-
Story4.5 out of 5 stars 79
This Is Not a Game is the extraordinary untold story of the internet’s first conspiracy theory, the legend of Ong’s Hat. Marc Fennell will dive deep into a previously unexplored world of tech hippies, eccentric web subcultures and simmering paranoia, uncovering how this tongue-in-cheek artistic experiment backfired on its creator and went on to influence much of what’s wrong with the internet today.
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5 out of 5 stars
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WOW!
- By pondo on 05-09-24
By: Marc Fennell
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Superintelligence
- Paths, Dangers, Strategies
- By: Nick Bostrom
- Narrated by: Napoleon Ryan
- Length: 14 hrs and 17 mins
- Unabridged
-
Overall4 out of 5 stars 4,290
-
Performance4 out of 5 stars 3,705
-
Story4 out of 5 stars 3,666
Superintelligence asks the questions: What happens when machines surpass humans in general intelligence? Will artificial agents save or destroy us? Nick Bostrom lays the foundation for understanding the future of humanity and intelligent life. The human brain has some capabilities that the brains of other animals lack. It is to these distinctive capabilities that our species owes its dominant position. If machine brains surpassed human brains in general intelligence, then this new superintelligence could become extremely powerful - possibly beyond our control.
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5 out of 5 stars
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Colossus: The Forbin Project is coming
- By Gary on 09-12-14
By: Nick Bostrom
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YouTube Secrets
- The Ultimate Guide to Growing Your Following and Making Money as a Video Influencer
- By: Sean Cannell, Benji Travis
- Narrated by: Sean Cannell, Benji Travis
- Length: 5 hrs and 29 mins
- Unabridged
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Overall4.5 out of 5 stars 1,235
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Performance4.5 out of 5 stars 1,050
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Story4.5 out of 5 stars 1,036
YouTube sensations and best-selling authors Sean Cannell and Benji Travis take your YouTube channel from slow and dormant to accelerated and engaged, using premium and updated YouTube growth tips for creators, business owners, digital entrepreneurs, and influencers. This is the ultimate game plan to grow a following and make money with the power of video.
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3 out of 5 stars
-
Don't use a credit on this. Moderately passable
- By Scott on 08-04-19
By: Sean Cannell, and others
-
Click Here to Kill Everybody
- Security and Survival in a Hyper-connected World
- By: Bruce Schneier
- Narrated by: Roger Wayne
- Length: 8 hrs and 6 mins
- Unabridged
-
Overall4.5 out of 5 stars 335
-
Performance4.5 out of 5 stars 292
-
Story4.5 out of 5 stars 290
Everything is a computer. Ovens are computers that make things hot; refrigerators are computers that keep things cold. These computers - from home thermostats to chemical plants - are all online. All computers can be hacked. And Internet-connected computers are the most vulnerable. Forget data theft: Cutting-edge digital attackers can now crash your car, your pacemaker, and the nation’s power grid. In Click Here to Kill Everybody, renowned expert and best-selling author Bruce Schneier examines the hidden risks of this new reality.
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3 out of 5 stars
-
Same old Bruce
- By Fausto Cepeda on 04-03-19
By: Bruce Schneier
-
Digital Transformation
- Survive and Thrive in an Era of Mass Extinction
- By: Thomas M. Siebel
- Narrated by: Thomas M. Siebel
- Length: 9 hrs and 8 mins
- Unabridged
-
Overall4.5 out of 5 stars 421
-
Performance4 out of 5 stars 344
-
Story4.5 out of 5 stars 344
The confluence of four technologies - elastic cloud computing, big data, artificial intelligence, and the internet of things - writes Siebel, is fundamentally changing how business and government will operate in the 21st century. Siebel masterfully guides listeners through a fascinating discussion of the game-changing technologies driving digital transformation and provides a roadmap to seize them as a strategic opportunity.
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5 out of 5 stars
-
The bible for your Digital Transformation projects
- By GR7381 on 07-19-19
By: Thomas M. Siebel
-
The Grid
- The Fraying Wires Between Americans and Our Energy Future
- By: Gretchen Bakke
- Narrated by: Emily Caudwell
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- Unabridged
-
Overall4.5 out of 5 stars 1,301
-
Performance4.5 out of 5 stars 1,121
-
Story4.5 out of 5 stars 1,118
The grid is an accident of history and of culture, in no way intrinsic to how we produce, deliver and consume electrical power. Yet this is the system the United States ended up with, a jerry-built structure now so rickety and near collapse that a strong wind or a hot day can bring it to a grinding halt. The grid is now under threat from a new source: renewable and variable energy, which puts stress on its logics as much as its components.
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2 out of 5 stars
-
A disappointment
- By Ronald on 09-24-16
By: Gretchen Bakke
-
Doom Guy
- Life in First Person
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- Narrated by: John Romero
- Length: 17 hrs and 4 mins
- Unabridged
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Overall5 out of 5 stars 248
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Performance5 out of 5 stars 209
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Story5 out of 5 stars 209
Doom Guy: Life in First Person is the long-awaited autobiography of gaming’s original rock star and the cocreator of DOOM, Quake, and Wolfenstein—some of the most recognizable and important titles in video game history. Credited with the invention of the first-person shooter, a genre that continues to dominate the market today, he is gaming royalty. Told in remarkable detail, a byproduct of his hyperthymesia, Romero recounts his storied career.
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5 out of 5 stars
-
Intimate stories of gaming history in First Person
- By Emyli on 07-28-23
By: John Romero
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Glow Kids
- How Screen Addiction Is Hijacking Our Kids - and How to Break the Trance
- By: Nicholas Kardaras PhD
- Narrated by: Jonathan Davis
- Length: 11 hrs and 5 mins
- Unabridged
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Overall4.5 out of 5 stars 281
-
Performance4.5 out of 5 stars 243
-
Story4.5 out of 5 stars 243
In Glow Kids, Dr. Nicholas Kardaras will examine how technology - more specifically, age-inappropriate screen tech, with all of its glowing ubiquity - has profoundly affected the brains of an entire generation. Brain imaging research is showing that stimulating glowing screens are as dopaminergic (dopamine activating) to the brain’s pleasure center as sex. And a growing mountain of clinical research correlates screen tech with disorders like ADHD, addiction, anxiety, depression, increased aggression, and even psychosis.
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1 out of 5 stars
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Fear Mongering - a modern day Mazes and Monsters
- By Veronica on 11-03-20
-
Hackers: Heroes of the Computer Revolution
- 25th Anniversary Edition
- By: Steven Levy
- Narrated by: Mike Chamberlain
- Length: 20 hrs and 23 mins
- Unabridged
-
Overall4.5 out of 5 stars 1,934
-
Performance4.5 out of 5 stars 1,712
-
Story4.5 out of 5 stars 1,708
Steven Levy's classic book traces the exploits of the computer revolution's original hackers - those brilliant and eccentric nerds from the late 1950s through the early '80s who took risks, bent the rules, and pushed the world in a radical new direction. With updated material from noteworthy hackers such as Bill Gates, Mark Zuckerberg, Richard Stallman, and Steve Wozniak, Hackers is a fascinating story that begins in early computer research labs and leads to the first home computers.
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5 out of 5 stars
-
Remember Why You Got Into Computing
- By Dan Collins on 07-01-16
By: Steven Levy
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Prediction Machines
- The Simple Economics of Artificial Intelligence
- By: Ajay Agrawal, Joshua Gans, Avi Goldfarb
- Narrated by: LJ Ganser
- Length: 7 hrs and 50 mins
- Unabridged
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Overall4.5 out of 5 stars 1,271
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Performance4.5 out of 5 stars 1,089
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Story4 out of 5 stars 1,086
Artificial intelligence does the seemingly impossible - driving cars, trading stocks, and teaching children. But facing the sea change that AI will bring can be paralyzing. How should companies set strategies, governments design policies, and people plan their lives for a world so different from what we know? In Prediction Machines, three eminent economists recast the rise of AI as a drop in the cost of prediction. With this single, masterful stroke, they lift the curtain on the AI-is-magic hype and show how basic tools from economics provide clarity about the AI revolution and a basis for action by CEOs, managers, policy makers, investors, and entrepreneurs.
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3 out of 5 stars
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Not sure what I was expecting, but underwhelmed
- By William J Brown on 09-27-18
By: Ajay Agrawal, and others
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No Place to Hide
- Edward Snowden, the NSA, and the U.S. Surveillance State
- By: Glenn Greenwald
- Narrated by: L. J. Ganser
- Length: 9 hrs and 49 mins
- Unabridged
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Overall4.5 out of 5 stars 2,925
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Performance4.5 out of 5 stars 2,603
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Story4.5 out of 5 stars 2,597
In May 2013, Glenn Greenwald set out for Hong Kong to meet an anonymous source who claimed to have astonishing evidence of pervasive government spying and insisted on communicating only through heavily encrypted channels. That source turned out to be the 29-year-old NSA contractor Edward Snowden, and his revelations about the agency’s widespread, systemic overreach proved to be some of the most explosive and consequential news in recent history, triggering a fierce debate over national security....
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3 out of 5 stars
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Best Read in Print Format
- By Alfredo Ramirez on 11-22-14
By: Glenn Greenwald
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Followed
- The Content Creator's Guide to Being Seen, Facing Judgment, and Building an Authentic Personal Brand
- By: Amanda Bucci
- Narrated by: Amanda Bucci
- Length: 7 hrs and 57 mins
- Unabridged
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Overall4 out of 5 stars 5
-
Performance4 out of 5 stars 4
-
Story4 out of 5 stars 4
Since the boom of social media in the mid-2000s, tens of millions of people have started their own platforms in hopes of creating success on their own terms. But with great visibility comes great vulnerability. We become riddled with self-doubt and trapped performing a version of what we believe will be acceptable to others—optimized for more external approval and algorithmic success. What if the mere act of being followed—including the criticism, judgment, and expectation social media creates—could actually become a tool for your personal growth?
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5 out of 5 stars
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Enjoyable & Insightful Book
- By Kindle Customer on 09-03-23
By: Amanda Bucci
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The Complete Software Developer's Career Guide
- How to Learn Programming Languages Quickly, Ace Your Programming Interview, and Land Your Software Developer Dream Job
- By: John Sonmez
- Narrated by: John Sonmez
- Length: 20 hrs and 4 mins
- Unabridged
-
Overall4.5 out of 5 stars 1,005
-
Performance4.5 out of 5 stars 882
-
Story4.5 out of 5 stars 870
Technical knowledge alone isn't enough - increase your software development income by leveling up your soft skills Early in his software developer career, John Sonmez discovered that technical knowledge alone isn't enough to break through to the next income level - developers need "soft skills" like the ability to learn new technologies just in time, communicate clearly with management and consulting clients, negotiate a fair hourly rate, and unite teammates and coworkers in working toward a common goal.
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2 out of 5 stars
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The Complete Bro-grammer's Career Guide
- By Leels on 09-18-19
By: John Sonmez
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The Box
- How the Shipping Container Made the World Smaller and the World Economy Bigger
- By: Marc Levinson
- Narrated by: Adam Lofbomm
- Length: 12 hrs and 20 mins
- Unabridged
-
Overall4.5 out of 5 stars 663
-
Performance4.5 out of 5 stars 537
-
Story4.5 out of 5 stars 540
In April 1956, a refitted oil tanker carried 58 shipping containers from Newark to Houston. From that modest beginning, container shipping developed into a huge industry that made the boom in global trade possible. The Box tells the dramatic story of the container's creation, the decade of struggle before it was widely adopted, and the sweeping economic consequences of the sharp fall in transportation costs that containerization brought about.
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4 out of 5 stars
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Fascinating Topic sometimes lost in minutiae
- By zombie64 on 07-15-14
By: Marc Levinson
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Recoding History: Audacious Women Who Shaped Our Digital World
- By: Treefort Media
- Narrated by: Reshma Saujani
- Length: 4 hrs and 48 mins
- Original Recording
-
Overall5 out of 5 stars 26
-
Performance5 out of 5 stars 22
-
Story5 out of 5 stars 22
Recoding History: The Audacious Women Who Shaped Our Digital World is an immersive look into the lives of some of computer history's most ingenious and audacious women. Pulling from the Computer History Museum’s archives and hosted by Reshma Saujani, the founder of Girls Who Code, listeners will learn and laugh along with these great minds as they recount their stories in their own words.
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5 out of 5 stars
-
Breaking the Glass Ceiling
- By Dt on 03-03-24
By: Treefort Media
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What listeners say about ITIL Foundation Essentials: The Exam Facts You Need
Average customer ratingsReviews - Please select the tabs below to change the source of reviews.
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Overall3 out of 5 stars
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Performance3 out of 5 stars
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Story1 out of 5 stars
- PK
- 01-17-19
Okay for the money.
Good enough for the price, but it just blasts vocabulary at you with little to no context.
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5 people found this helpful
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Overall5 out of 5 stars
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Performance3 out of 5 stars
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Story3 out of 5 stars
- Carol C.
- 02-13-19
Helped me memorize ITIL terms
This is fast paced with ITIL terms definitions. It helped me pass the test. I played book the car a lot. Very English accent. I'm from UK so not too bad. The only criticism is that as the book progresses the reader uses acronyms instead of the actual term a lot, and that's hard when you are trying to put it all together and remember the definitions of the terms.
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4 people found this helpful
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Overall5 out of 5 stars
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Performance5 out of 5 stars
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Story5 out of 5 stars
- kristen meazell
- 04-11-19
great study aide
I am using this book as a study aide for the Foundation exam. It is easy to understand and a great study guide for me.
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3 people found this helpful
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Overall1 out of 5 stars
- MaxDad5
- 12-18-19
Dictionary Of Terms
Not worth the tokens, this book is little more than a rudimentary list of definitions.
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3 people found this helpful