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QBQ! The Question Behind the Question
- Practicing Personal Accountability at Work and in Life
- Narrated by: John G. Miller
- Length: 1 hr and 42 mins
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Publisher's summary
The lack of personal accountability is a problem that has resulted in an epidemic of blame, complaining, and procrastination. No organization or individual can achieve goals, compete in the marketplace, fulfill a vision, or develop people and teams without personal accountability.
John G. Miller believes that the troubles that plague organizations cannot be solved by pointing fingers and blaming others. Rather, the real solutions are found when each of us recognizes the power of personal accountability. In QBQ! The Question Behind the Question, Miller explains how negative, inappropriate questions like "why do we have to go through all this change?" and "who dropped the ball?" represent a lack of personal accountability. Conversely, when we ask better questions, QBQs, such as "what can I do to contribute?" or "how can I help solve the problem?" our lives and our organizations are transformed.
This remarkable and timely audiobook gives a practical method for putting personal accountability into daily action, with astonishing results: Problems are solved, internal barriers come down, service improves, teamwork grows, and people adapt to change more quickly. It is an invaluable resource for anyone seeking to learn, grow, and change. Using this tool, each of us can add tremendous worth to our organizations and to our lives by eliminating blame, complaining, and procrastination.
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To have any hope of succeeding as a manager, you need to get your people all in. Whether you manage the smallest of teams or a multi-continent organization, you are the owner of a work culture and few things will have a bigger impact on your performance than getting your people to buy into your ideas and your cause and to believe what they do matters. Based on their extensive consulting experience, the authors present a simple seven-step road map for creating a culture of belief.
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Interesting Theories in Management
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Taking People With You
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David Novak learned long ago that you can't lead a great organization of any size without getting your people aligned, enthusiastic, and focused relentlessly on the mission. But how do you do that? There are countless leadership books, but how many will actually help a Taco Bell shift manager, a Fortune 500 CEO, a new entrepreneur, or anyone in between? Over his 15 years at Yum! Brands, Novak has developed a trademarked program he calls Taking People with You.
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I would like to recommend this book... but can't.
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The Little Big Things
- 163 Ways to Pursue EXCELLENCE
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- Narrated by: Tom Peters
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"Years ago, I wrote about a retail store in the Palo Alto environs—a good one, which had a box of two-cent candies at the checkout. I subsequently remember that 'little' parting gesture of the two-cent candy as a symbol of all that is Excellent at that store. Dozens of people who have attended seminars of mine have come up to remind me, sometimes 15 or 20 years later, of “the two-cent candy story,” and to tell me how it had a sizable impact on how they did business."
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Really hard to listen
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Leadership Wisdom from the Monk Who Sold His Ferrari
- The 8 Rituals of Visionary Leaders
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- Narrated by: Adam Verner
- Length: 7 hrs and 31 mins
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Leadership guru and renowned professional speaker Robin Sharma reveals a remarkable step-by-step system that will restore trust, commitment, and spirit within your organization while transforming the way you think, feel, and live in the process. With masterful insight and brilliant simplicity, Robin Sharma has distilled some of the most powerful wisdom available for both professional and personal leadership into eight immensely practical lessons that leaders, managers, and entrepreneurs can immediately apply to send morale and productivity soaring.
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Amazing reading ❤️
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Years of experience as a magician taught Tim David that real magic is all about words, and the way they influence the minds of the audience. What sets a professional magician apart from an amateur are people skills like communication, influence, and engagement - skills that are also effective in the workplace. By applying seven "magic" words in a business setting, David offers tools for effective and persuasive communication.
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Very essential
- By Gerardo A Dada on 01-21-16
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Coloring Outside the Lines
- Business Thoughts on Creativity, Marketing, and Sales
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This audio from creativity guru Jeff Tobe is an unusually charming collection of warm, funny, and instructive business tales. It provides numerous examples of street-smart sales tactics, exemplary customer service, and outside-the-lines marketing. The audio program encourages anyone with an entrepreneurial spirit by providing story after story of creative ideas and inspiration. In Coloring Outside the Lines: Business Thoughts on Creativity, Marketing, and Sales, Jeff Tobe shows that when you compete head-on in business you are just agreeing to play by the same old rules.
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Hilarious and Charming, yet still Authentic
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By: Jeff Tobe
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Go-Givers Sell More
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Most of us think of sales as convincing potential customers to believe or do something they don't really want to. But that cutthroat mentality makes the process much harder than it has to be—especially in an economic downturn, when customers are more suspicious and defensive. It's far more productive (and satisfying) when salespeople think like Go-Givers and focus exclusively on creating value for the customer.
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Do you really not know that you give to get?
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Everyone Communicates, Few Connect
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While it may seem like some folks are just born with a commanding presence that draws people in, the fact is anyone can learn to communicate in ways that consistently build powerful connections.
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stronger than normal Maxwell
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The Key to Everything
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For two decades, pastor and leadership consultant Matt Keller has worked with hundreds of influencers, and he has learned that the greatest enhancer or greatest limiter to a person's success is whether someone is teachable. In The Key to Everything, Keller shows how teachability isn't something that some people are born with and others aren't. It is a characteristic that can be learned and grown.
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Love this book
- By Zay on 12-09-16
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The Power of Who
- You Already Know Everyone You Need To Know
- By: Bob Beaudine
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Do you know that key relationships have been specifically placed to help you in ways you never imagined? Do you realize there are special people who are not just happenstance acquaintances but strategic relationships to help you find the life of your dream? Have you missed the simplicity behind this mysterious thing called DESTINY? Perhaps the real problem of finding your dream isn't about who you don't know, but whom you've neglected.
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A silly treatment of a serious topic
- By Gare&Sophia on 12-04-12
By: Bob Beaudine
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First, Break All the Rules
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- By: Marcus Buckingham, Gallup Press, Jim Harter - foreword
- Narrated by: Mel Foster
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They actually have vastly different styles and backgrounds. Yet despite their differences, great managers share one common trait: They don’t hesitate to break virtually every rule held sacred by conventional wisdom. They don’t believe that, with enough training, a person can achieve anything he sets his mind to. They don’t try to help people overcome their weaknesses. And, yes, they even play favorites. In this longtime management bestseller, Gallup presents the remarkable findings of its massive in-depth study of great managers.
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Content is dated
- By A. Yoshida on 09-09-19
By: Marcus Buckingham, and others
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The World's Most Powerful Leadership Principle
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Although serving may imply weakness to some, conjuring up a picture of the CEO waiting on the workforce hand and foot, servant leadership is actually a robust, revolutionary idea that can have significant impact on an organization's performance. Author Jim Hunter champions this hard/soft approach to leadership, which turns bosses and managers into coaches and mentors.
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Very practical, use-ful and life-changing
- By AS on 10-30-20
By: James C. Hunter
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loved it!
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A stunning new approach to how individuals can not only change their lives for the better in the workplace, but also their lives away from the office, including (but not limited to) finding ways to improve one's working relationship with others, one's overall health, outlook on life, and so on. For example, why is it that 95% of all diet attempts fail? Why do New Year's Resolutions last no more than a few days? Why can't people with good intentions seem to make consistent and positive strides in the way they want to improve their careers, financial fitness, physical fitness, and so on?
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What listeners say about QBQ! The Question Behind the Question
Average customer ratingsReviews - Please select the tabs below to change the source of reviews.
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- Brandon Heyboer
- 07-19-17
A must read for anyone in the workforce.
Great book! Should be required reading for all employees and people entering the work force
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- D. Edwards
- 11-03-17
Great book, great reader, keeps you focused
I really appreciated this book. Great content, easy to listen to. Great examples. I've listened to it twice and will do it again. It's not long so the ideas come across easily.
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- Samarah Meil
- 01-04-18
Refreshing and easy listen
My husband for several years told me I needed to read or listen to this book. I loved the practical principles and the relatable stories.
As a business owner, I think this book is a must in all my employee training.
I loved that it was not overly redundant and that it empowers you.
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- Chantia Marie
- 02-16-17
Life Changing.
I cannot wait to listen to the book again. It also felt really good to know that I practice some of the concepts from this book already. Personal accountability makes all the difference in every situation. Although the book focuses on organizations, the concepts can be applied to our personal lives in major ways!
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- Theodore Bess
- 11-11-16
QBQ Opens ones eyes to truly understanding......
What it means to take personal accountablity. This is a fun quick listen, however it offers loads of awesome true information that youve heard your whole life. i highly recommend giving QBQ The Question behind the question.
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- Daniel Ferguson
- 05-29-19
👍🏾👍🏾👍🏾👊🏾
Very awesome. Learned a lot of practical tips that will help me to grow in many facets.
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- Tribes Chief
- 02-28-20
So Simple
Such a great listen and full of wisdom. Dig the presentation and information. Applying this will be a challenge, but without it, I can only expect the same ol' lame expectation.
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- Chad J Cargill
- 01-13-21
Life Changing
The most impactful book I’ve read. QBQ! changed the way I live, speak, and parent. Highly recommended.
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- Oscar Lopez
- 03-05-20
Amazing
This book is definitely one of the most life changing things I have read. I have applied just a small portion of this since I am still a work in progress and have already reaped the benefits. I am so glad I was introduced to this by my operations team. definite a must read for any one including those in the service industry.
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- Amazon Customer
- 10-09-23
Simple concept easy explanation
Great simple book that clarifies several easy theories 5 stars. I really enjoyed it. Quick read
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