Why does patient financing matter? The team uncovers eye-opening stats: 15-20% of patients walk in unprepared to pay. A practice producing $1.6 million often sit on $2-2.4 million in unscheduled treatment. Michael Clark, a former CareCredit insider, explains how offering payment options bridges the gap, especially for bigger treatment plans like crowns, implants, or clear aligners—where "big" varies from a $1,000 crown to a $25,000 All-on-4 case. Paula shares her own experience as a practice owner, admitting she once cherry-picked when to offer financing, while Co-Host Mike Dinsio highlights a case where a $1.6 million dollar practice only used CareCredit once in an entire year. The result? A massive missed opportunity.

The trio tackles why practices shy away—

• staff discomfort with money talks,
• misconceptions about merchant fees (not interest!),
• and the pitfalls of in-house payment plans that rarely get collected after 120 days.
• They cite Kathy Jamison’s research, revealing in-house plans cost 42 cents on the dollar to manage.
• Meanwhile, patients finance everything from mattresses to nose jobs—why not dentistry?
• With 50% of revenue from insurance, 35% from traditional payments, and a growing need for affordable options (average savings under $2,000), financing is a no-brainer 🧠

We discuss options beyond CareCredit as a household name— new options to consider include Covered Care, Clarity Pay, niche players for larger cases like clear aligners. The key? Offer multiple choices (cash discounts, credit cards, third-party financing) on 100% of treatment plans, letting patients decide. Why? Paula notes patients are 50% less likely to schedule once they leave, and Michael Clark adds that 25-30% get treatment elsewhere if they don’t commit day-of. Sponsored by Candid Pro, a clear aligner system built for general dentists to drive predictable outcomes and profit, this episode is packed with actionable takeaways.

0:00 Intro
4:26 Why Use Patient Financing
7:46 Statistics, and Opportunities in Your Practice
13:20 Case Acceptance Rate, Verbal Skills, & Options
14:47 Why Offices Are Using Patient Financing
20:47 Why patients NEED Financing
25:01 Increase Patient Care Option
27:38 Which Financing Companies to Use?

Consolidating Startup Unscripted and Acquisition Unscripted into one navy blue and turquoise, tooth-branded hub, Dental Unscripted . This channel will be your go-to for practice management, startup, and dental acquisition gold! https://dental-unscripted.transistor.fm/

Subscribe on Apple, Spotify, or YouTube, Rate the show! 🙏

Candid Pro’s exclusive offer. https://candidpro.com/nxlevel
Need help with case acceptance or setting up your practice? Mike, Paula, and Michael have you covered. Visit their consulting firms website for more details on working with a dental consulting firm and what's available. https://nxlevelconsultants.com

Tune in, get unscripted, and start moving the needle!

Ever walked into your dental practice and felt more like a referee than a leader inspiring a team? Let's face it, managing a dental team can be like navigating a minefield of personalities, competing priorities, and unexpected challenges. But it doesn't have to be a constant struggle!

In this episode of Dental Unscripted, Mike Dinsio and Paula Quinn share their journey from dental practice chaos to creating a dream team that's both productive and fun to work with. They reveal the turning points and "aha!" moments that transformed their approach to team management, and they'll guide you through the same process.

Get ready to discover:

• The Power of Ownership: How to cultivate a sense of ownership within your team, so they're not just showing up but truly invested in the practice's success.
• The Art of Communication: Mastering the communication skills to address conflict, give constructive feedback, and inspire your team to reach their full potential.
• The Secret Sauce of Motivation: Unlocking the key motivators that drive your team members and creating a culture where they feel valued and appreciated.
• The Joy of a Thriving Team: Building a positive and collaborative environment where everyone feels supported, respected, and excited to come to work.

Mike and Paula don't just offer theories – they share real-life stories, practical examples, and actionable strategies that you can implement in your practice today. Plus, don't miss our special offer from Candid Pro for clear aligner therapy!
https://candidpro.com/nxlevel

KEY TOPICS DISCUSSED IN THIS EPISODE
0:00 Episode Intro
6:04 Biggest Challenge Managing a Team
11:53 How Do You Get Your Team Onboard
18:25 Why Are 'Systems' So Important
22:19 How To Create a Practice 'Culture'
28:27 Where Do You Even Start?

🔗 Important Links:
Subscribe to Dental Unscripted: https://dental-unscripted.transistor.fm/subscribe

ALSO – Learn more about Next Level Consultants, Michael and Paula's Dental Consulting Group. They offer valuable services to doctors who are looking for support in a variety of ways. https://www.nxlevelconsultants.com

Thinking about hiring a dental consultant but not sure if it's the right move? 🤔 Mike and Paula break it down in a very candid and practical way. This episode of Dental Unscripted tackles a somewhat controversial topic of dental consultants - are they worth it, or are they just overhyped?

Join in on the Conversation
Debunk the Myths:
We expose common misconceptions about dental consultants and reveal the truth behind their services.

Analyze the ROI 📈:
We break down the costs and potential benefits of hiring a consultant, helping you make a smart financial decision.

Share Success Stories (or Failures 😥):
We discuss real-life examples of how consultants have helped (or hindered) dental practices.

Empowering Doctors to Decide 💪:
We provide you with the knowledge and tools you need to determine if a consultant is the right fit for your unique situation.

This is a MUST-WATCH for any dentist considering hiring a consultant or simply curious about how to consider the consultants role within the industry.

➡️ Hit that play button and get unscripted truth about dental consultants! ⬅️
0:00 Intro - Sponsored by CandidPro
4:43 The Value In Hiring a Dental Consultant
8:41 Reasons for Hiring a Dental Consultant
13:10 Why NOT to Hire a Dental Consultant
16:28 What Working w/ a Consultant Looks Like
19:46 Getting Your Team Onboard with Consulting
27:26 The Real Reason Consulting Works

#DentalConsultant #DentalPractice #PracticeManagement #DentalUnscripted #Podcast #DentalIndustry #DentalBusiness #PracticeGrowth #DentalSuccess #Consultants #MikeDinsio #PaulaQuinn

🔗 Important Links:
Get a Candid Pro Deal Stopper Through Next Level Consultants:
https://candidpro.com/nxlevel

Subscribe to Dental Unscripted: https://dental-unscripted.transistor.fm/subscribe

ALSO – Learn more about Next Level Consultants, Michael and Paula's Dental Consulting Group. They offer valuable services to doctors who are looking for support in a variety of ways. https://www.nxlevelconsultants.com

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