Episode Summary: In this episode, we are joined by Steve, a seasoned professional from Washington Gas, who also founded the Pipeline Safety Management Systems (PSMS) Group. Steve shares his extensive experience in safety and quality management, discussing his career progression and the pivotal moments that shaped his journey. We explore the importance of continuous improvement, the role of leadership at all levels, and the impact of AI and technology in the industry.

Key Discussion Points:

1. Steve’s Career Journey:

• Transition from Homeland Security to Washington Gas.
• Roles in occupational safety and quality management.
• Founding the PSMS Group on LinkedIn.

1. PSMS Group Insights:

• Purpose and growth of the PSMS LinkedIn group.
• Importance of engaging all levels of the industry, from field crews to executives.
• Channels for education and engagement within the group.

1. Leadership and Continuous Improvement:

• The value of continuous improvement and quality management systems.
• Importance of buy-in from all organizational levels for successful implementation.
• Creating value and finding champions within the organization.

1. AI and Technology in Utilities:

• Steve’s personal exploration of AI tools and their potential applications.
• The cautious approach of organizations towards adopting AI due to security concerns.
• The future of AI in enhancing efficiency and decision-making in the industry.

1. Career Advice and Personal Growth:

• Taking ownership and responsibility for outcomes.
• The importance of connecting with people and breaking down silos.
• Protecting and enhancing one’s professional reputation beyond organizational walls.

Quotes:

• "You can lead from anywhere in the organization and make a difference."
• "Taking ownership means constantly evaluating what more you could have done to achieve a better outcome."
• "The future of AI in our industry is promising, but we need to be mindful of security and data integrity."

Connect with Us:

• Brad Coleman on LinkedIn: LinkedIn Profile
• Steve on LinkedIn: LinkedIn Profile
• Join the PSMS LinkedIn Group: PSMS Group