• 009: Handling Negative Reviews on Social Media

  • Sep 15 2016
  • Length: 21 mins
  • Podcast

009: Handling Negative Reviews on Social Media

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  • Summary

  • Jeff DeHaven of Digital Mitten is joined by Daniel Lemin, author of Manipurated, in discussing how to handle negative reviews on social media. Get into the minds of the customers and those who write the reviews, as well as how to handle the reviews and crisis of malicious attacks from competitors. Get the inside scoop on the unique online world of reviews and ratings in this month’s edition of Social Insights.
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Social Sciences
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