In this third episode of our AI & Coaching Series we speak with Dr. Nicky Terblanche about the potential of AI coaching for the Global South, moving beyond chatbots, a stratified approach to coaching, ethical concerns with generative AI and upleveling the coaching industry.

Dr. Nicky Terblanche is a senior lecturer and research supervisor on the MBA, MPhil Coaching and PhD programmes at the University of Stellenbosch Business School (USB), South Africa. His academic interests include both leadership coaching and information systems, while his research interests include transition coaching, transformative learning, Social Network Analysis, complexity theory and the use of artificial intelligence and machine learning in coaching and management. Nicky has published in a number of international academic journals and regularly presents at international conferences.

Karim Hirani is Global Head of Quality and Design for BTS Coach and oversees quality, training and skill development for BTS Coach associates. As Head of Design function, Karim develops programs meet the needs of organizations globally. His thought leadership in coaching has taken the form of peer reviewed papers, presenting at ICF Global, ICF US, ICF Europe, ICF Australia and APAC conferences, and he is the co-author of “The four greatest coaching conversations”.