Welcome to episode nr 22 of The Coffee Journeys Show: Everyday Life Negotiation: Insides from Chris Voss

Conflict. It is unavoidable experience when raising children. Similarly, in a work environment, if we truly value diverse thoughts, cultures, and approaches, conflict will eventually arise.

It is natural to feel inclined to take a side and quickly resolve the conflict or to avoid it altogether.

However, neither of these approaches are ideal in the long term.

"Do it because I say so" is never a good idea. In the parenting realm as well as the leadership context.

Fortunately, there are plenty of sources we can learn from. One of them is a book written by a former FBI hostage negotiator.

Yes, you heard it right. We can implement the techniques used in negotiations with kidnappers and apply them to our families and leadership at work.

In the latest episode of the Coffee Journey podcast, Piotr dives into the art of negotiation with insights from Chris Voss's 'Never Split the Difference'. From tactical empathy to calibrated questions, discover how these strategies can transform conflicts at home and in leadership. Listen now for practical tips and stories on effective communication!

Chapters

1. 00:01:07 -> Learning From Kids
2. 00:01:53 -> Conflict As A Tool
3. 00:03:03 -> Tactical Empathy
4. 00:04:24 -> Labelling And Mirroring
5. 00:05:47 -> The Right Tone
6. 00:07:14 -> Calibrated Questions
7. 00:08:52 -> Power Of Silence
8. 00:09:42 -> No Threats
9. 00:10:30 -> Conclusions

Links

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Your host

• 🧙‍♂️ Piotr Zagorowski @PiotrZagorowski
• 🔗 All my projects and links

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Have a great day!