• #8 Leading with Empathy and Customer Centricity in the age of Generative AI

  • Sep 11 2023
  • Length: 44 mins
  • Podcast
#8 Leading with Empathy and Customer Centricity in the age of Generative AI By cover art

#8 Leading with Empathy and Customer Centricity in the age of Generative AI

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  • Summary

  • Understanding the '3T framework' and what is enabling the tech ecosystem in India

    In this exciting new episode of Generative AI and I, I am excited to interview Sanket Atal, Managing Director - Salesforce India Operations, Site Lead - Technology/Marketing/Product.

     

    With 29+ years of experience across firms such as Informix, Oracle, CA Tech, MakeMyTrip (E-commerce), and Intuit, working in the US and India with geographically distributed teams, Sanket's deep tech experience is evident across the discussion

     

    I love the passion he has towards startups and innovation, customer centricity driving mindful leadership and building diverse and inclusive workplaces

     

    An engineer at heart, Sanket chats about the 3 T framework that is enabling the tech ecosystem, how to build AI first products with innovation whilst focussing on customer centricity with a focus on data governance and security.

     

    Learn more about Sanket Atal here  - https://www.linkedin.com/in/sanketatal/
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