• 81: #81 Focus On Service Not Sales To Grow Your Business

  • Jun 6 2024
  • Length: 28 mins
  • Podcast

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81: #81 Focus On Service Not Sales To Grow Your Business

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  • Summary

  • We all want our businesses to be profitable, right? But here's the thing – if we're only chasing the money and profits, we might just be missing the mark. In this episode, I unpack the reasons why service - and being mindful of your clients happiness - is vital. It's about creating value that keeps clients coming back for more, not just once, but as loyal fans.

    I share some personal stories and examples that showcase just how pivotal great service is to your business's reputation and success. Plus, I'll let you in on how setting clear expectations can make all the difference.

    Listen to hear:
    • The importance of service
    • The importance of delivering on promises made to clients, especially in higher-priced service-based businesses.
    • The impact of service on sales
    • The need for aligning sales and service
    • Service level impacts business scalability, pricing, and the ability to provide high-quality, impactful service to clients.
    • Integrity in Business
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