Episodes

  • A discussion about customer success
    Jun 12 2024

    Harshdeep Garg and Raghu Moorthy join the podcast to share their views on challenges businesses face to ensure customer success, the role of AI and automation in customer success strategies and how customer expectations are evolving.

    Have a question or comment about the Accelerate Podcast series? Email us at accelerate-podcast@servicenow.com

    See omnystudio.com/listener for privacy information.

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    19 mins
  • How ServiceNow Impact can help you get started on your generative AI journey
    Apr 9 2024

    Join us as we chat with Mo Fagir and Robert Pastore about the investments ServiceNow is making into generative AI and how ServiceNow Impact can help customers get started on their GenAI journey.

    Have a question or comment about the Accelerate Podcast series? Email us at accelerate-podcast@servicenow.com

    See omnystudio.com/listener for privacy information.

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    17 mins
  • British Telecom accelerates innovation with ServiceNow Training
    Mar 19 2024

    In this episode, we chat with Cesar Augusto Negri de Oliveira, a product owner at British Telecom, about how they've chosen to invest in training to RiseUp with ServiceNow.

    See omnystudio.com/listener for privacy information.

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    18 mins
  • Part 2 of 2: How the National Hockey League is working with ServiceNow Expert Services
    Feb 20 2024

    Part 2 of our discussion with John Stein, ServiceNow senior engagement manager, about how the NHL and Expert Services are working together to ensure games run smoothly throughout the season.

    Have a question or comment about the Accelerate Podcast series? Email us at accelerate-podcast@servicenow.com

    See omnystudio.com/listener for privacy information.

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    18 mins
  • Part 1 of 2: How the National Hockey League is working with ServiceNow Expert Services
    Feb 12 2024

    In a discussion with John Stein, ServiceNow senior engagement manager, find out how the NHL and Expert Services are working together to ensure games run smoothly throughout the season.

    Have a question or comment about the Accelerate Podcast series? Email us at accelerate-podcast@servicenow.com

    See omnystudio.com/listener for privacy information.

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    32 mins
  • RiseUp with ServiceNow story: Charles Muhlbach
    Jan 10 2024

    In this episode, we have a conversation with Charles Muhlbach to find out why he wanted to pursue a career in technology and how he transitioned from a successful Army career to a bright future with ServiceNow.

    Have a question or comment about the Accelerate Podcast series? Email us at accelerate-podcast@servicenow.com

    See omnystudio.com/listener for privacy information.

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    11 mins
  • RiseUp with ServiceNow story: Dr. Cyndi Kaye Lambach
    Dec 5 2023

    In this episode, we chat with Dr. Cyndi Kaye Lambach, College Professor - Information Technology at Waukesha County Technical College about how she’s helping drive a skills revolution, and equipping students for the jobs of today and tomorrow.

    Have a question or comment about the Accelerate Podcast series? Email us at accelerate-podcast@servicenow.com

    See omnystudio.com/listener for privacy information.

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    10 mins
  • Expert Services story: Anu Kapoor, Senior technical consultant
    Nov 8 2023

    In this episode, we chat with Anu Kapoor, senior technical consultant, about what his role entails and why he loves keeping customers happy.

    For more information, check this out: https://www.servicenow.com/content/dam/servicenow-assets/public/it-it/doc-type/resource-center/infographic/info-ignite-transformation-or-streamline-it-processes.pdf

    Have a question or comment about the Accelerate Podcast series? Email us at accelerate-podcast@servicenow.com

    See omnystudio.com/listener for privacy information.

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    13 mins