• Accelerating Support

  • By: Obie
  • Podcast

Accelerating Support By cover art

Accelerating Support

By: Obie
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  • Summary

  • Join host’s Chris Buttenham and Kristen Barker for Accelerating Support: the podcast. Listen to learn how industry leaders are leveraging tech, trends and best in class techniques to accelerate support and enable self-service for their companies.
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Episodes
  • How to Create a Culture of Knowledge Sharing - The Role of Technology - Part 3 Of 3

    How to Create a Culture of Knowledge Sharing - The Role of Technology - Part 3 Of 3
    Jun 15 2021
    This three-part series was originally recorded as a webinar hosted by Chris Buttenham and Kristen Barker of Obie. This series featured the following topics: 1. Quantifying the cost of a lack of knowledge sharing 2. Incentive structure and motivating employees 3. The role of technology
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    25 mins
  • How to Create a Culture of Knowledge Sharing - Incentives and Motivating Employees - Part 2 of 3

    How to Create a Culture of Knowledge Sharing - Incentives and Motivating Employees - Part 2 of 3
    Jun 15 2021
    This three-part series was originally recorded as a webinar hosted by Chris Buttenham and Kristen Barker of Obie. This series featured the following topics: 1. Quantifying the cost of a lack of knowledge sharing 2. Incentive structure and motivating employees 3. The role of technology
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    26 mins
  • How to Create a Culture of Knowledge Sharing - Quantifying the cost of the problem - Part 1 of 3

    How to Create a Culture of Knowledge Sharing - Quantifying the cost of the problem - Part 1 of 3
    Jun 15 2021
    This three-part series was originally recorded as a webinar hosted by Chris Buttenham and Kristen Barker of Obie. This series featured the following topics: 1. Quantifying the cost of a lack of knowledge sharing 2. Incentive structure and motivating employees 3. The role of technology
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    32 mins
Economics
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