• Agfa Support - Creating a World Class Experience, Every Customer, Every Time

  • Feb 2 2022
  • Duración: 14 m
  • Podcast

Agfa Support - Creating a World Class Experience, Every Customer, Every Time

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  • Creating a World Class Experience, Every Customer, Every Time.

    Learn how building lasting relationships with customers is at the heart of every Enterprise Imaging implementation with Agfa HealthCare. Gail Benson takes you through the steps and care necessary for successful technology transformation – focused on every customer, every time.

    How could you create a world-class customer experience at your healthcare organization?
    Where would you start?

    Customer service begins with a focus on people, not problems. Building lasting relationships with customers is at the heart of every model for success.

    In this episode of our Get Out and Grow podcast series, Agfa HealthCare’s Director of Customer Support Gail Benson takes you through the steps necessary to develop and deliver world-class customer service for every customer, every time. She highlights Agfa’s own journey, its dedication to employee training and certification, the importance of training via online and webinar platforms, and the benefits of providing a knowledge portal for customers.
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