In this episode, Monica explores the importance of excellent customer service. After frustrating experiences with Tesla and a local restaurant, she reflects on how crucial service is for small business success. We'll discuss practical tips to enhance your customer service and why it's a key differentiator in today's market. Tune in to learn how to turn every customer interaction into an opportunity to build loyalty and trust.

Episode Quote:

Customer service is the new marketing, its’ what differentiates one business from another. ~ Jay Baer

11 Essential Secrets to Small Business Success available at:

https://www.monicaallen.com/

Join Monica as she share her latest adventure aboard a Disney Cruise and uncover the invaluable business lessons discovered along the way. From creating a joyful workplace and the power of subtle branding to the importance of logoed apparel and customer appreciation, this episode is packed with insights that can transform your business. Whether you're a seasoned entrepreneur or just starting out, you'll find practical tips and inspiration to bring a touch of Disney magic to your own ventures. Don't miss these takeaways from one of the happiest places on earth!

Episode Quote: Do what you do so well that they will want to see it again and bring their friends. ~Walt Disney

Helpful Entrepreneurial Resources from Become Your Own Boss: ⁠Get Monica's FREE ebook⁠⁠ 1⁠⁠1 Essential Secrets to Small Business Success⁠⁠⁠⁠⁠ Join the⁠ ⁠⁠⁠⁠⁠Become Your Own Boss Community⁠⁠⁠⁠⁠⁠ Get your⁠ ⁠⁠⁠⁠Become Your Own Boss Planner⁠⁠⁠⁠⁠ Ways to reach Monica: Instagram: @becomeyourownbosspodcast Email: monica@monicaallen.com

In this throwback episode, we explore how to reclaim your time, grow your business, and leave a lasting legacy. Join Monica as she shares personal stories and practical strategies to help you Fast Pass your life. Discover the DOTS methodology—Delegate, Outsource, Technology & Tools, Simplify—that she uses to maximize her time and achieve her goals. From leveraging household help to implementing time-saving tools like Instacart and Trainual, you'll learn actionable tips to streamline your life and business. Plus, get inspired by her family’s amusement park adventures and the legacy she aims to create.

Don’t forget to check out our Live Life by Your Design Workshop happening on July 8th. Register here and take control of your time to live a life designed by you!

Episode Quote: The Bad News is time flies. The good news is You’re the Pilot. ~ Michael Altshuler

Helpful Entrepreneurial Resources from Become Your Own Boss: ⁠Get Monica's FREE ebook⁠ 1⁠⁠1 Essential Secrets to Small Business Success⁠⁠⁠⁠ Join the⁠ ⁠⁠⁠⁠Become Your Own Boss Community⁠⁠⁠⁠⁠ Get your⁠ ⁠⁠⁠Become Your Own Boss Planner⁠⁠⁠⁠ Ways to reach Monica: Instagram: @becomeyourownbosspodcast Email: monica@monicaallen.com