Welcome to this special episode of Behind The Scenes! In this landmark episode, Sonda celebrates the 1-year anniversary of the podcast. Over the past year, Behind The Scenes has been committed to empowering healthcare providers and health entrepreneurs with invaluable insights and advice.

As she reflects on this milestone, Sonda takes a moment to look back on the podcast's journey—its purpose, the growth it has experienced, and her aspirations for the future. She shares the knowledge she has gained throughout the year and continues to offer a range of insightful thoughts and practical advice.

Tune in to hear more on:

• Vision for Behind The Scenes in 2025.
• Sonda’s journey: Personal growth and challenges through podcasting.
• Sonda’s thoughts on AI, remote teams, and generational gaps.

Thank you for being a part of this journey! Reaching this milestone wouldn’t have been possible without YOU—our incredible listeners and guests. To celebrate, Sonda invites you to share your thoughts by taking the survey linked below. Your feedback and recommendations are greatly appreciated!

Until next time, stay curious, inspired, and keep learning!

Survey Link: https://forms.office.com/r/QKKAHQFrGE

Sonda's Links For You:
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• LinkedIn

Welcome back to Behind the Scenes! In this episode, Sonda is flying solo once again to tackle a critical topic: cybersecurity. Whether you're running a large corporation, a small business, or simply navigating the digital world as an individual, cybersecurity is something we all need to be mindful of. Drawing from her own recent experience, Sonda delves into the importance of being aware and prepared for potential cyber threats.

Tune in to hear more about:

• Sonda’s personal story of a recent cybersecurity breach, including spoofed emails and diverted funds.
• The importance of collective effort in staying protected against cyber threats.
• Practical advice on how to avoid cybersecurity risks, including two-factor authentication and ‘fishing expeditions.’

Don't miss this episode to arm yourself with the knowledge and tools needed to stay secure in today's digital world!

Until next time, stay curious, inspired, and keep learning!

Sonda's Links For You:
• Website
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• Facebook
• LinkedIn

Welcome back to Behind the Scenes! In this episode, Sonda goes solo to explore a critical topic: the significance of accurate diagnosis codes. With years of experience, Sonda understands the impact that using incorrect medical codes can have. Although some healthcare providers may use inaccurate codes to secure reimbursement, this practice can have far-reaching consequences. Through personal stories and real-world examples, Sonda highlights why it's essential for all healthcare providers to prioritize accurate coding.

Join in to hear more on:

• Addressing the downfalls of inaccurate diagnosis coding and their implications.
• Strategies for reducing coding errors and improving documentation accuracy.
• Common instances where incorrect diagnosis codes are used in medical records.
  
  

You might be surprised at how much proper diagnosis codes matter. If you're interested in understanding why these codes are so important, don’t miss this episode!

Until next time, stay curious, inspired, and keep learning!

Sonda's Links For You:
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• LinkedIn

In this episode of Behind The Scenes, Sonda chats with Alan Tillinghast, CEO of Cantata Health Solutions. Alan leads the company's growth in providing behavioral health and human services software. His extensive experience in senior leadership roles gives him a unique perspective on the challenges of implementing and adopting new technology to enhance patient care and efficiency. Together, Sonda and Alan discuss Electronic Medical Records (EMR). Drawing from personal experience, they offer insights into the current challenges and new opportunities for EMR solutions, with a focus on Arize.

Listen in as they discuss:

• Exploring how Arize navigates state-specific regulations and ensures compliance.
• Sonda and Alan’s vision for the future of Electronic Medical Records (EMRs).
• Arize’s implementation strategy: short sessions and tackling challenges as they arise.

Technology is constantly evolving, bringing new challenges and opportunities. If you're interested in how technology is shaping the future of EMRs, tune in to this insightful episode with Sonda and Alan!

Until next time, stay curious, inspired and keep learning!

Links:
Cantata Health Solutions: Cantata Health Solutions
Alan’s LinkedIn: Alan Tillinghast

Sonda's Links For You:
• Website
• Instagram
• Facebook
• LinkedIn

Welcome back to Behind The Scenes! In this solo episode, Sonda delves into the concept of behavioral health integration. She addresses the challenges that both patients and providers encounter in the healthcare system. Sonda explains what integration means, its benefits, and the role it plays in improving overall health outcomes. Join her for an insightful discussion on the importance of embracing this approach.

Tune in to hear more on:

• Benefits of integration for patients struggling with mental health.
• Core elements of model types: BHI and collaborative care management.
• Key considerations for Behavioral Health Integration.

The healthcare system is constantly evolving, and there are often better ways to approach particular areas. If you want to learn more about how behavioral health integration is transforming healthcare, tune in to this episode!

Until next time, stay curious, inspired and keep learning!

Sonda's Links For You:
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• LinkedIn

In this episode of Behind The Scenes, Sonda talks with Gary Humble, the founder and President of G&M Consulting. With over 40 years in behavioral health and managed care, Gary's expertise spans organizations like the Cleveland Clinic’s Center for Behavioral Health. Since founding G&M Consulting in 1998, he has supported private practices and providers across many states. Together, Sonda and Gary delve into engaging discussions about varying fee schedules with Medicare and commercial carriers. They also draw from their extensive knowledge to highlight the key issues impacting behavioral health providers today.

Tune in to hear more on:

• Expert advice for agencies on billing practices and key considerations.
• Clarifying common misconceptions about billing and coverage.
• Understanding the differences between health insurance options like Medicare and marketplace plans.

It’s never too late to better understand the intricacies of billing and insurance. Don't miss out on this opportunity to gain valuable knowledge and tips from industry experts!

Until next time, stay curious, inspired and keep learning!

Links:
GMB Consulting: G&M Consulting
Gary’s Twitter/X: @ghrecon
Gary Humble LinkedIn:: Gary Humble

Sonda's Links For You:
• Website
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• Facebook
• LinkedIn

In this solo episode of Behind The Scenes, Sonda sheds light on the world of psychotherapy audits. With audits on the rise in the industry, she breaks down everything you need to know—from understanding the procedures to knowing what auditors are looking for. Sonda shares her personal insights to help listeners feel confident and prepared. Whether you're a seasoned pro or just starting out, this episode is packed with practical advice to keep you informed and ready.

Join Sonda as she discusses:

• What happens to a progress note in the event of an audit.
• Recommendations on what to include and what to avoid in your documents.
• Essential advice on how to be prepared for an audit.

With the rise in behavioral health services, it's essential for providers to maintain top-quality care. Curious about how records are audited? Tune in for key insights and tips to ensure you're doing things right!

Until next time, stay curious, inspired and keep learning!

Sonda's Links For You:
• Website
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• Facebook
• LinkedIn

In this episode of Behind The Scenes, Sonda is joined by her close friend, Damaris Ramirez, a seasoned consultant from New Jersey with over 25 years of experience in health and wellness. Together, they delve into the significance of building a support system to navigate life's numerous challenges, from career growth to home life. Sharing personal stories, they highlight the importance of accountability and the value of investing in oneself.

Tune in to hear more on:

• The importance of accountability partners and tips for finding one.
• Challenges in managing expectations as an entrepreneur.
• Exciting updates from Sonda and Damaris.

Having a supportive community as you navigate life's journey can make all the difference. To learn more about the significance of accountability and its impact, tune in to this episode!

Until next time, stay curious, inspired and keep learning!

Links:
Amiga, Let's Talk Podcast: Amiga, Let's Talk

Sonda's Links For You:
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• Facebook
• LinkedIn