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Blue Sky

Blue Sky

By: Bill Burke
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Hosted by Bill Burke, founder of The Optimism Institute, this weekly podcast will feature inspiring leaders, authors, researchers, and big thinkers who are taking on some of our world's toughest challenges with an infectious sense of optimism. Blue Sky takes its name from the meditation reminder that there's always blue sky above, sometimes you just have to get your head above the clouds to see it.2025 Hygiene & Healthy Living Psychology Psychology & Mental Health Social Sciences
Episodes
  • Empathy Expert Mimi Nicklin Explains Why and How She's Optimistically Attacking the World's Empathy Deficit
    Dec 17 2025
    Mimi Nicklin left a successful career as a marketing executive to take on the task of educating the world on the value and power of empathy. In this episode, Mimi describes the alarming "empathy deficit," its root causes, and practical strategies like self-empathy and "ALUR" (Authenticity, Listening, Understanding, Recognition) that she espouses to reconnect our workplaces and world. Chapters: 00:00 Mimi Nicklin's Global Journey Mimi Nicklin, a British native, has spent nearly two decades living and working across Asia Pacific and the Middle East, finding her passion and purpose in this part of the world. Her extensive international travel and diverse cultural experiences have significantly shaped her perspective on human connection and understanding, laying the groundwork for her specialization in empathy. 04:19 The Empathy Lightbulb Moment Mimi's journey into empathy began when a business coach questioned if her leadership style was intuition or empathy, sparking a personal revelation. This led her to discover the 'empathy deficit,' a significant societal issue that no one seemed to be addressing in 2019, prompting her to dedicate her work to this crucial topic. 08:56 Causes of Empathy Deficit Empathy has declined by 48% in the last 30 years, a critical issue for human survival, not just thriving. Mimi identifies urbanization, digitization, and overwhelming stress and anxiety as the primary root causes of this global empathy deficit, which impacts our ability to access empathetic parts of the brain. 12:32 Connectivity Paradox and Fear Despite increased physical proximity in cities and the promise of social media, people feel more disconnected and lonely than ever, a paradox Mimi attributes to a fundamental lack of understanding. This disconnection is largely driven by subconscious fear, exacerbated by the constant influx of overwhelming information from 24/7 news, leading people to retreat into their 'tribes' for safety. 17:13 The Power of Self-Empathy Mimi introduces 'self-empathy' as a crucial, yet untrending, skill for understanding oneself and managing overwhelming external information. She shares a personal example of choosing not to watch the news to protect her mental well-being, emphasizing that this ability to understand personal limits is vital in a world largely beyond individual control. 22:10 Balancing Humanism and Capitalism Mimi argues that balancing humanism and capitalism is not difficult but underutilized, emphasizing that growth and profit can and should go hand-in-hand with human well-being. She highlights that organizations with engaged and empathetic cultures achieve higher profits, engagement, and innovation, underscoring that humanism is a driver of business success, not an impediment. 25:37 The Art of Listening-Led Leadership Mimi stresses the critical importance of active, intentional listening in leadership, noting that many leaders are unaware of their own listening deficiencies. True listening, she explains, involves decoding information to understand, rather than merely hearing or preparing a reply, and is fundamental for empathy, innovation, and collaboration within teams. 32:06 Patience, Presence, and Pace Mimi highlights patience and presence as essential pillars for authentic listening and achieving long-term goals, contrasting them with the modern rush for instant gratification. 34:48 ALUR: Authenticity, Listening, Understanding, Recognition Mimi introduces her ALUR framework for leadership: Authenticity, Listening, Understanding, and Recognition, emphasizing that authenticity, rooted in patience and presence, is paramount for genuine connection. \ 41:39 The Empathy Empire's Impact Mimi emphasizes the significant financial and human costs of not listening and disengagement, noting that many employees resign due to poor relationships with their bosses. She describes her 'Empathy Empire' through keynote speaking, writing books like 'The Connection Prescription,' masterclasses, and media work, all aimed at fostering global empathy and balancing humanism with technology.
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    48 mins
  • Technology Management Expert Paul Leonardi on Why Technology Exhausts Us and What We Can Do About It
    Dec 10 2025
    Paul Leonardi is an expert in technology management and has developed a deep understanding for why today's digital tools—even those that are helpful—can contribute to our growing sense of exhaustion. Pulling from research he's written about in his book Digital Exhaustion, he explains why this happens and as importantly, what we can do about it. Chapters: 02:00 Why Digital Exhaustion? Paul Leonardi discusses his 20-year career helping companies implement new technologies and his observation of the increasing dread people feel towards new tools. He highlights how the solutions to digital overload are not working, leading to widespread exhaustion. 04:36 The Types of Digital Switching Paul explains three kinds of digital switching: between modalities (apps), domains of work, and arenas (work/home). He emphasizes that these switches, though seemingly innocuous, cause significant cognitive strain and mental exhaustion due to the brain's reorientation time. 07:20 Cumulative Exhaustion and Control Paul explains that digital exhaustion is a cumulative problem, building slowly over time from seemingly small attention switches. 11:29 Expectations and Response Patterns Paul discusses how people tend to overestimate the urgency of messages and fall into a 'hero symptom' of quick responses, leading to a vicious cycle. He explains how this creates an exhausting game of chase, where individuals try to outdo each other in fast replies. 14:35 Strategies for Managing Expectations Paul suggests asking for clarity on urgency and adopting a philosophy of 'waiting' (one hour, one day, one week) to reset response patterns. He also highlights the effectiveness of out-of-office messages and direct communication in setting realistic expectations and reducing perceived urgency. 20:59 Measuring Digital Exhaustion Paul describes his 'Digital Exhaustion' rating, inspired by the Maslach Burnout Inventory, which measures how much digital tools wear people out. He reveals a precipitous rise in digital exhaustion rates from 2002 to 2022, with major spikes in 2010 (smartphones/social media) and 2021 (pandemic). 26:10 Unforced Errors and Self-Views Paul discusses 'unforced errors' like sleeping with phones in bed and constantly viewing oneself during video calls, which contribute to exhaustion. He explains how the 'self-view' on video platforms is a metaphor for the constant self-curation and inference-making we do across all online platforms, leading to mental fatigue. 31:08 The Exhaustion of Upward Comparison Paul references a 1950s Stanford study on upward comparison and how social media amplifies this, leading to exhaustion from comparing oneself to others' curated ideal lives. He discusses how AI will further exacerbate this issue by creating unrealistic avatars for comparison. 36:07 Antidotes and Small Wins Paul suggests taking online content at face value without extrapolating deeper meanings to combat upward comparison and the stories we create. 42:45 Resonance and Pushback Paul shares that the most pleasing feedback on his book is the distinction between a sustainable approach to digital exhaustion versus unsustainable digital detoxes. The main pushback he receives is about the 'waiting' strategy, with people fearing it will make them seem impolite or ghosting.
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    47 mins
  • Guy Kawasaki Describes Working with Steve Jobs and Other Remarkable People Who've Used Optimism as a Strategic Advantage
    Dec 3 2025
    Guy Kawasaki has had an amazing life and career. After growing up in Hawaii, he went to California for college and later went on to what was then known as Apple Computer where he was a self-described "brand evangelist" during some of their highest growth and most entrepreneurial years. He describes Steve Jobs as being optimistic almost to the point of being delusional, and working for him has inspired Guy to be interested in mold-breaking people ever since, hence the name of his popular podcast, Remarkable People. He has also written 17 books on a variety of subjects, his latest being Wiser Guy, which was released earlier this year. Chapters: 00:00 Welcome to Blue Sky Bill Burke introduces Guy Kawasaki as a remarkable guest on Blue Sky, highlighting Guy's background as chief evangelist at Apple and Canva, and his extensive writing. Guy shares his preference for being a podcast guest due to less prep work, contrasting with the host's five-hour preparation time. 03:10 From Hawaii to Stanford Guy recounts his childhood in Kalihi Valley, a lower-middle-income part of Hawaii, and how a public school teacher's advice led him to a private school, then Stanford. He describes feeling immediately at home at Stanford in 1972, despite it being pre-tech, and the campus's amazing atmosphere. 06:17 Apple, Steve Jobs & the 1984 Ad Guy discusses his two stints at Apple, particularly his time in the Macintosh division under Steve Jobs from 1983 to 1987. He reveals the Macintosh team's mission to preserve democracy and freedom through computing and shares the behind-the-scenes story of the iconic 1984 Super Bowl ad, which the board initially wanted to pull. 11:49 Evangelizing Apple & Sales Skills Guy details how Apple evangelized its new operating system in the 1980s through fervor rather than just money, contrasting with the corporate image of IBM. He also shares his 'checkered past' of dropping out of medical, dental, and law school, leading him to an MBA and invaluable sales experience in the jewelry business, which he considers essential. 17:02 Steve Jobs: Visionary & Demanding Guy describes working for Steve Jobs as the most formative experience of his career, calling Jobs a visionary and passionate, albeit demanding and intimidating, leader. He emphasizes that Jobs was a 'mission-driven egoist' who cared only about making the best computer, disregarding personal biases like race or gender. 23:01 Remarkable People Podcast Origins Guy explains his decision to start the 'Remarkable People' podcast, initially inspired by the lucrative ad model of another podcaster, and his realization that his access to remarkable individuals and business experience uniquely positioned him. He highlights the strategic advantage of having prominent guests like Jane Goodall to attract others. 30:08 Jane Goodall: A Source of Hope Guy recounts his personal connection to Jane Goodall, stemming from a TEDx interview, and how she became his first podcast guest. He describes her as the most remarkable person he's interviewed, embodying hope and tireless dedication to her cause, even declining a rest offer at 90 due to 'too much to do.' 36:30 Optimism as a Strategic Advantage Guy discusses optimism as a strategic advantage, asserting that it's crucial for achieving anything significant, combining realism with the belief that challenges can be overcome. He shares his experiences of taking up ice hockey at 44 and surfing at 60, attributing it to a 'growth mindset' and the belief that one is never too old to learn new things.
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    45 mins
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