Key takeaways: Now that individuals are working much more flexibly, the employee touch points, whether it's people processes, finance processes, procurement processes, need to provide a really positive experience. As such, the user experience will be much more important than ever going forward, and this is something that will affect the whole employee journey, from recruitment, through to on-boarding, as well as retention, reward and off-boarding.

Thank you to our guests - Mari Milsom and Simon Brown - for joining us for this podcast episode and sharing their expertise and insight on the Future of Work.

To learn more about how Underscore can support you in developing your workplace of the future, please visit: https://www.underscore-group.com/virtual-training/

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This episode was recorded and produced by Matt Gore of icon business media.