While places are opening up again as we learn to manage the pandemic, one thing will not go away. Virtual meetings.

Here's what we cover in this episode:

Why is Zoom fatigue so common? What's the solution? My 5 tips to beat meeting fatigue.

This is Eddy's story. There's an Eddy in every organization. Also, hear it from Dr. Mark Goulston: WHEN PEOPLE WHO NEED YOUR SERVICE BACK OFF

Today, I chat with sales philosopher, hero maker and creator of Solution Selling, What great salespeople do and Customer-centric Selling, Mike Bosworth

This week’s episode is crowned by the incredible Dr. Mark Goulston.
Be prepared: He will tickle your brain and touch your heart. He will share stories that will make most people want to act on the nuggets of wisdom and implement them into their lives.
As a best-selling author, business consultant, psychiatrist, social skills expert, his mission is: Helping the world heal – one conversation at a time.
In this 1 hour episode, we speak about – Why people are angry and how to deal with them- Dealing with pain and managing your own hurt- An unexpected client- Why he receives letters from inmatesand much more.
As valuable are the topics we did not speak about but that Mark displayed during this interview: – True vulnerability- The power of gratitude- Depression & Co are nothing to be ashamed of
Mark is a contributor to so many publications from Harvard Business Review, Business Insider, Huffington Post, Psychology Today to Fast Company that it would be difficult to list them all.
He has appeared on CNN, The Phil Donahue Show, The Today Show and Oprah.
After listening to this, you will probably want to learn more about and from Dr. Mark Goulston.
His books on Amazon: http://amzn.to/2wrqlLs
Websites: http://markgoulston.comhttps://www.bizjournals.com/bizjournals/bio/34052/Dr.+Mark+Goulston
The prison letter series we referred to:
On Apple: https://itunes.apple.com/us/podcast/prison-letters-with-dr-mark-goulston/id1265298229?mt=2On Stitcher: https://www.stitcher.com/podcast/great-love-media/prison-letters-with-dr-mark-goulstonOn Player.fm: https://player.fm/series/prison-letters-with-dr-mark-goulston

Whether you are raising your children or you’re persuading someone of your ideas – you’re influencing. Even if you have authority over the people you want to influence, authoritarian leadership has become frowned upon for a good reason: People hate to be told what to do.

Learn how you can increase your influence. For a deeper learning experience, take advantage of our free training.

High performing salespeople know intuitively how to create and nurture lasting positive relationships. But what about the rest? Here is the link I referred to: Webinar

Knowing about your mirror neurons can help you to have better relationships and get better results in two ways:
1) You can influence conversation partners by feeding their mirror neurons what you want them to feel towards you
2) You will finally understand why you behave irrationally and can eliminate success-blocking behavior.

This chat with Dr. Mark Goulston offers advice how to deal with two stress factors: People that stress you out and pressure and overwhelm because your task list is about to explode.