eaning too hard on AI for sales and marketing, and you risk any trust and credibility built with prospective clients. So where does AI actually belong in creating and winning new business?

In this episode of Breaking BizDev, John Tyreman and Mark Wainwright break down the good, the bad, and the ugly of using AI in sales and marketing. They explain why relying on AI to replace human connection is a critical mistake, and how you should instead use it to maximize the time you spend in live, synchronous conversations.

In this episode, you'll hear:
• Why automated cold outreach, social comments, and follow-up emails destroy credibility and trust.
• How to free up your team to have more face-to-face interactions.
• How to generate meeting transcripts and summaries so you can focus on active listening
• How to aggregate data, append spreadsheets, and build targeted prospect lists.
• How to role play future sales calls
• How to "humanize" and polish their 3-option pricing tables.

Share your feedback in our listener survey: https://www.surveymonkey.com/r/8V9T6Z7

Unbillable time is often treated as an afterthought—but it shouldn’t be.

In this episode of Breaking BizDev, John Tyreman and Mark Wainwright reframe unbillable hours as one of the most important investments you can make in your future pipeline.

They discuss how professionals can move beyond simply “filling time” and instead use those hours with intention—focusing on the activities that actually drive growth.

You’ll hear:

• Why utilization alone is a flawed measure of success
• How to evaluate and prioritize your non-billable time
• A clear way to connect marketing and sales efforts
• The key areas where your time creates the most impact
• How to balance short-term demands with long-term opportunity building

Whether you're trying to generate new business, deepen client relationships, or build your brand, this episode offers a practical approach to making your unbillable hours count.

Your future work depends on how you use your time today.

Share your feedback in our listener survey: https://www.surveymonkey.com/r/8V9T6Z7

Doing great work isn’t enough to generate referrals.
In fact, relying on that alone might be exactly what’s holding you back.🤨

In this episode of Breaking Biz Dev, Mark and John take a diagnostic approach to one of the most powerful yet underutilized growth strategies in professional services: referrals

Drawing from real-world coaching experience, they uncover why so many professionals fail to generate referrals despite strong networks and satisfied clients. From vague asks and inconsistent effort to fear of rejection and lack of process, the breakdown often isn’t the relationships—it’s the system behind them.

You’ll learn:

• How to identify the warning signs of a broken referral process
• Why most firms don’t treat referrals as a true lead generation channel
• The difference between passive and proactive referrals
• How mindset, timing, and clarity impact your success
• Practical steps to build a repeatable referral process starting today

If referrals make up a small (or nonexistent) portion of your pipeline, this episode will help you rethink your approach and take control of a high-impact growth channel.

Start turning trust into opportunity.

Subscribe for weekly conversations on business development, growth strategy, and modern professional services leadership.

CHAPTERS
00:00 Why Referrals Get Missed
00:43 Show Intro and Listener Shoutout
02:49 Referral Process Reality Check
05:42 Common Referral Mistakes
08:09 Symptoms Your Process Is Broken
11:34 Root Cause No Process
12:19 Root Cause Unclear Ask
16:22 Root Cause Timing and Mindset
20:06 Tracking and Attribution Gaps
23:26 Rethinking Referrals Push and Pull
24:57 Action Steps Start Your List
28:20 Wrap Up and Next Episode


Link to A Referral Process Episode: https://youtu.be/zGNXNNoi2vc

Share your feedback in our listener survey: https://www.surveymonkey.com/r/8V9T6Z7

In this episode of Breaking Biz Dev, John and Mark go deep into the mechanics of three option pricing tables—how to actually build and present them in professional services.

They walk through several practical frameworks for structuring options, including levels of involvement, entree engagements, compensation models, and payment structures. Along the way, they unpack the pros, cons, and real-world tradeoffs of each approach.

The conversation also dives into decision psychology—why multiple smaller decisions are easier than one big one, how anchoring works, and why the “middle option” isn’t always the recommended path.

On the tactical side, they cover how to name your options, design tables for clarity, and clearly communicate what’s included (and excluded). They also emphasize the importance of presenting these options live in conversation rather than sending them over email.

The episode wraps with a powerful insight: when done right, these tables shift the dynamic—clients stop resisting and start collaborating, often leaning in to shape the solution themselves.

If you’re looking to make your pricing conversations more effective, structured, and client-centered, this episode delivers a practical blueprint.

CHAPTERS
00:00 Recap and Setup
01:58 Why Tables Work
02:43 Level of Involvement
03:34 Pros and Cons
05:43 Entree Engagement
08:07 Decision Psychology
10:33 Entree Tradeoffs
12:18 Compensation Options
14:48 Risk and Incentives
16:26 Compensation Risk Tradeoffs
18:04 Payment Options Framework
19:11 Upfront Versus End Payment
20:17 Risk And Cashflow Realities
21:59 Name Your Three Options
24:24 Show Inclusions And Exclusions
25:34 Design For Fast Decisions
27:57 Present Live Not Email
29:29 Anchoring The Price Order
30:18 Value Based Options And Practice
31:55 The Magical Client Lean In
33:04 Wrap Up And Next Time

Share your feedback in our listener survey: https://www.surveymonkey.com/r/8V9T6Z7

Most professional services firms present prospects with a single proposal and hope it sticks.

But the best firms structure their pricing differently.

In this episode of Breaking BizDev, John Tyreman introduces a powerful concept used across industries—from SaaS to consulting to consumer products: the three-option pricing table.

Why three?

Because the way options are presented dramatically shapes how buyers make decisions. A single option invites hesitation. Too many options create confusion. But three options strike a powerful balance—helping buyers quickly understand value, compare outcomes, and confidently choose.

In Part I: The Power of Three, John explores the psychology behind structured choice and explains why three options consistently outperform traditional proposal formats.

You’ll learn:

• The behavioral science behind structured choice
• Why three options guide better buying decisions
• How option pricing reframes conversations around value instead of cost
• Why this simple structure can increase both close rates and project size

This episode is the first in a series on option pricing for professional services firms.

If you're an expert doer-seller, consultant, or firm owner, this framework can fundamentally change the way you position and price your work.

Share your feedback in our listener survey: https://www.surveymonkey.com/r/8V9T6Z7

In this episode, Mark and John take aim at the traditional pitch deck — and explain why it no longer works in modern business development.

From distraction overload to one-sided broadcasts, they outline five reasons slides don’t sell and why leading with a deck often undermines real sales conversations.

They also explore what to do instead:

• Shifting from presentation mode to dialogue
• Reflecting and synthesizing what buyers say
• Anchoring conversations in a clear statement of understanding
• Using visual aids strategically (not habitually)
• Maintaining narrative control by sending recordings, not slide files

If your default move before a new prospect meeting is “Where’s the deck?”, this conversation is for you.

#DitchTheDeck

Share your feedback in our listener survey: https://www.surveymonkey.com/r/8V9T6Z7

Most professional services firms approach growth the same way: copy what their competitors are doing, refine it slightly, and hope for better results.

In this episode of Breaking BizDev, we explore why that mindset creates stagnation—and why the firms that grow fastest often look outside their industry for better strategies.

We talk about the “professional services echo chamber,” why benchmarking can backfire, and how borrowing ideas from other sectors can unlock differentiation, stronger positioning, and a more scalable approach to business development.

If you're a firm owner, doer-seller, or sales/marketing leader trying to break through a growth plateau, this episode will give you a sharper way to think about what actually drives sustainable firm growth.

CHAPTERS:
00:00 Introduction
02:06 Cross-Industry Insights
04:04 AEC employs more seller-doers
09:15 Accounting firms are digitally mature
13:21 Creative agencies have strong account management
17:33 Wealth Management firms use Centers of Influence
23:42 Different pricing models across industries
28:08 Conclusion

Research mentioned in this episode:
• 2026 High Growth Study by Hinge Marketing
• AEC.BD report by Stambaugh Ness and SMPS
• Marketing Budget Benchmark Study by the Association for Accounting Marketing

Share your feedback in our listener survey: https://www.surveymonkey.com/r/8V9T6Z7

Most business development conversations don’t fail in the meeting—they fail in the follow-up.

In this episode of Breaking BizDev, John Tyreman and Mark Wainwright unpack the DOs and DON’Ts of follow-up and explain why it’s one of the most critical—and most mishandled—parts of business development.

They frame follow-up as a link in the chain that either moves opportunities forward or quietly pulls them backward. Through real examples from sales and marketing, they show how effective follow-up builds clarity, trust, and momentum—and how bad follow-up (or none at all) derails deals.

You’ll learn:

• What good follow-up actually does in sales and business development
• Common follow-up mistakes that break momentum
• Why “just checking in” often does more harm than good
• How follow-up supports choreography from conversation to contract
• The difference between sales follow-up and marketing follow-up

A must-listen for consultants, firm owners, doer-sellers, and anyone responsible for generating and closing professional services work.

Past episodes mentioned:

• The Psychology of Familiarity: Building Trust With Mere Exposure
• Checking In, Ghosting, and the Magic Email

Share your feedback in our listener survey: https://www.surveymonkey.com/r/8V9T6Z7