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Building a High-Velocity Customer Success Program (feat. Mo McKibbin)
Mar 8 2022
Length: 1 hr
Podcast

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Building a High-Velocity Customer Success Program (feat. Mo McKibbin)

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Summary
Mo McKibbin, Head of Customer Success at Moxion, explains the concept of high-velocity customer success and how the right mix of human-led and and digital-led processes can help CX teams offer a more personalized experience with fewer resources.

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