Tony North, a 26-year technology industry veteran, shares his incredible journey from being an adopted child to a Marine Corps veteran to a tech professional. Tony and host Rocky McGuire share personal stories of resilience and growth, shining a light on the power of mentorship. The discussion ranges from the evolution of tech teams to boosting customer experiences with self-help portals and automation, to tackling the challenges of remote work. This episode is packed with insights to help you dream big and lead your team to success. Don’t miss it!

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Show sponsor:

Robert Half - https://www.roberthalf.com/technology

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HDI Local Chapters - https://www.hdilocalchapters.org

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HDI Local Chapters Live Stream Team

Executive Producer: Amy L.

Associate Producer: Brandon C.

Post Production: Rae-Ann C.

Marketing Director: Terri O.

Show Host: Tom Wilk - tomwilkhdi@gmail.com - linkedin.com/in/tom-wilk/

#hdilocalchapters #ITSM #ITPodcast

With digitization, cloud migration and a flood of AI-related tools emerging onto the scene, many businesses are trying to eliminate their tech debt. In addition, the tech skills gaps are widening. This complicates an already complex array of ever-evolving business priorities for technology leaders — and threatens their teams’ ability to complete critical projects and meet long-term goals. Tune into an insightful discussion between Thomas Vick, senior regional director, from Robert Half and Rock McGuire about potential impacts of these skills gaps, as well as strategies for overcoming them and building future-focused tech teams.

Get the e-book: Building Future-Forward Tech Teams - https://www.roberthalf.com/us/en/insights/building-tech-teams?utm_source=alliance&utm_medium=external-link&utm_campaign=v2_all_thought-leadership_tech-campaign-2024_rht&utm_content=2024-q2-hdi-podcast

Thomas Vick is the senior regional director for Robert Half, the world’s first and largest specialized talent solutions firm. Based in Chicago, he leads operations for the company’s technology, creative and marketing talent and consulting solutions across Illinois, Tennessee and Missouri. Thomas joined Robert Half in 2010 and has held various leadership roles overseeing operations across the U.S. for several practice groups. With over 17 years of experience in the staffing industry, Thomas is considered a hiring expert and serves as a spokesperson for Robert Half. He is frequently quoted in various media outlets on hiring trends and workplace topics. Thomas has been recognized multiple times by Robert Half for his leadership and growth of the business. He holds his bachelor’s in business management from Texas A&M University and is currently a member of the Executives Club of Chicago.

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HDI Local Chapters is an all volunteer not-for-profit that brings Technical Support professionals together to connect, share and discuss common challenges, and learn from industry innovators and each other --- https://www.hdilocalchapters.org

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Bytes and Banter Podcast Team

Creative Producer/Host: Rocky McGuire - https://www.linkedin.com/in/rockymcguire/

Executive Producer: Terri Oropeza - https://www.linkedin.com/in/toropeza/

Associate Producer: Collen Rush - https://www.linkedin.com/in/colleen-rush-3603241/

Technical Producer: Dustin Canter - https://www.linkedin.com/in/dustincanter/

Podcast Operating System: https://www.PodTechs.com

Post-Production: https://www.PodTechs.com

Growing up in Poland, under the Iron Curtain, living through martial law and once a 13 year old girl, only able to speak Polish and Russian, with a dream of the world outside of the curtain. Patrycja went on to gain a Masters in teaching and foreign languages, ultimately, leading her to tech.

Patrycja fell in love with the tech world while leaning into pivotal moments coming in the least expected situations while learning to step out of the comfort zone. Patrycja now leads a HDI certified industry recognized Digital Workplace organization as Global Vice President.

Patrycja is a recognized thought leader, ISG Digital Titan Award Winner, DEI Champion and CX Cheerleader. She pushes the envelope of "What's possible", innovating the way the digital workplace can make a tangible impact on business outcomes and the people who need tech to enable them to do just that.

#womenintech #techleadership #ironcurtain #diversityintech

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HDI Local Chapters is an all volunteer not-for-profit that brings Technical Support professionals together to connect, share and discuss common challenges, and learn from industry innovators and each other --- https://www.hdilocalchapters.org

----------------------------------------------------

Bytes and Banter Podcast Team

Creative Producer/Host: Rocky McGuire - https://www.linkedin.com/in/rockymcguire/

Executive Producer: Terri Oropeza - https://www.linkedin.com/in/toropeza/

Associate Producer: Collen Rush - https://www.linkedin.com/in/colleen-rush-3603241/

Technical Producer: Dustin Canter - https://www.linkedin.com/in/dustincanter/

Podcast Operating System: https://www.PodTechs.com

Post-Production: https://www.PodTechs.com