Chad Staples is the President of Elevation Dealer Services, a leading automotive F&I products agency. With over six years in retail and more than nine years working for administrators and running a large agency, Chad has collaborated with over 500 stores, gaining invaluable insights into dealership operations. His focus on dealer processes, income development, training, recruiting, reinsurance, and customization of various F&I products makes him a sought-after expert in the field.

What We Discuss In This Episode

Chad Staples and I discuss the intricate workings of the automobile industry, focusing on how to optimize dealership operations and overcome common challenges. We discuss the pervasive issue of corporate bloat, which Chad describes as a significant barrier to efficiency and dealer success. By reducing unnecessary overheads and focusing on what truly benefits the dealer, we explore strategies to enhance performance and foster a more productive working environment.

A significant portion of our conversation is dedicated to leadership and the role of emotional intelligence in fostering a positive company culture. Chad opens up about his personal journey, reflecting on his struggles with insecurity and ego during his early career. He emphasizes the importance of authenticity and self-awareness, crucial components of emotional intelligence, in becoming an effective leader.

We also dive into the four components of emotional intelligence: self-awareness, self-management, social awareness, and relationship management, discussing how these elements have shaped Chad's leadership style and contributed to his success.

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Connect with Chad Staples

1. LinkedIn: https://www.linkedin.com/in/chad-staples-42599915/
2. Instagram: https://www.instagram.com/elevationds/

Connect with Bart Nollenberger:

1. LinkedIn: https://www.linkedin.com/in/bart-nollenberger-4949405a/
2. Facebook: https://www.facebook.com/BartNollenbergerCoaching