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Christopher Lochhead Follow Your Different™

Christopher Lochhead Follow Your Different™

De: Christopher Lochhead
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Christopher Lochhead | Follow Your Different is pioneer in real dialogue podcasts. “The best business podcast” – Podcast Magazine “The worst business podcast” – Neil Pearlberg© 2022 Christopher Lochhead Follow Your Different™ Podcast Ciencias Sociales Economía
Episodios
  • How Joe Pine Built A Business Around His Intellectual Capital

    How Joe Pine Built A Business Around His Intellectual Capital
    Nov 24 2025
    On this episode of Christopher Lochhead: Follow Your Different, we sit down with business thinker Joe Pine, the legendary co-author of "The Experience Economy," for an in-depth conversation about building a career around unique ideas. Joe Pine shares insights from his early days as a self-described nerd at IBM to his role in shaping the field of mass customization and ultimately designing a business that made him stand out as a category of one. The discussion moves fluidly from personal transformation to the sweeping changes he helped pioneer in business, and what it means to thrive as a creator capitalist in today’s rapidly changing world. You’re listening to Christopher Lochhead: Follow Your Different. We are the real dialogue podcast for people with a different mind. So get your mind in a different place, and hey ho, let’s go. Finding a Different Path: From Palo Alto to Publishing with Harvard Joe Pine’s journey began in Palo Alto during the era of the Arpanet, with technology in his blood and a passion for applied mathematics. Pine joined IBM in 1980, at its peak as arguably the most desirable company for ambitious technologists. Despite a technical start, he found himself increasingly drawn to management, strategy, and the world of business ideas. His trajectory changed dramatically when IBM sent him to MIT for a master's in the management of technology. There, Pine encountered Stan Davis’s concept of "mass customization" and felt a lightning bolt of inspiration. Deciding to turn his MIT thesis into a book, Pine landed a contract with Harvard Business School Press. The credential of publishing with Harvard, he notes, was a powerful stamp of intellectual rigor. As he recalls, “Harvard puts its stamp on it, says this is intellectually rigorous. This is a good book. This ought to be out in the world, and we want to publish it.” Joe Pine on Leaping from Employee to Icon, and Creating the Experience Economy With his first book in hand, Pine found himself at a crossroads. The culture at IBM was changing, and a timely severance package offered him a financial cushion to take a risk. Encouraged by thought leaders he admired, he struck out on his own. Initially, IBM remained his primary client, but Pine quickly built a reputation for leading-edge thinking and collaborating with other luminaries like Don Peppers and Jim Gilmore. The launch of "The Experience Economy" marked a turning point, not just for Pine, but for the business landscape itself. He didn’t merely spot a trend or invent a new buzzword; he named and framed a fundamental shift in the economy’s fabric. “We didn’t identify a fad, but a fundamental change in the fabric of the economy. And if it is a change in the economy, then it is always going to go like that, right? Until something surpasses it and it starts to go down as happened with commodities and goods and services.” The central idea that businesses must stage memorable experiences to remain relevant only grew more compelling over time, with Pine’s frameworks gaining more relevance as the digital age accelerated. Transformation and Identity in the Age of AI As the episode moves to the present, Pine discusses how transformation, both personal and organizational, is ultimately about changing identity. He credits much of his own success to an ability to recognize patterns and develop frameworks to describe and prescribe changes in business. Pine’s recent work, including his Substack and newest book, explores not just customer experience but transformation itself, emphasizing that “all transformation is identity change.” The conversation turns to AI and the breaking waves of change it represents for businesses today, paralleling Pine’s earlier identification of evolving economic eras. He sees transformation as most successful when companies or individuals are willing to fundamentally shift who they are, not just what they do. “The identity issues there are paramount because who you think you are often stops you from being able to do these things because it would change who you are so much.” Joe Pine believes that in the new world shaped by AI, those who can shed old identities and truly reinvent themselves—much as he did when he left IBM—will be the ones to define the next era. The lesson for aspiring creator capitalists is clear: the greatest value comes not only from unique ideas but also from the courage to turn those ideas into new identities, new categories, and new realities. To hear more from Joe Pine and how he built a business with his Intellectual Capital, download and listen to this episode. Bio Joe Pine is a renowned author, speaker, and management advisor best known as the co-author of The Experience Economy, a groundbreaking book that reshaped how businesses create value. His work introduced the concept that companies must orchestrate memorable experiences to remain competitive in an evolving marketplace. With deep ...
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    1 h y 2 m
  • 416 The Rise of the Creator Capitalist with Christopher Lochhead | The Podcast Interview Marketing Show

    416 The Rise of the Creator Capitalist with Christopher Lochhead | The Podcast Interview Marketing Show
    Nov 17 2025
    On this episode of Christopher Lochhead: Follow Your Different, Christopher yielded his host chair as he joined Tom Schwab in The Podcast Interview Marketing Show to discuss the rise of the Creator Capitalist. Through their dialogue, Christopher Lochhead and Tom Schwab explored why the foundational model of “knowledge work” is swiftly becoming obsolete in the age of artificial intelligence. More importantly, they charted a path forward for professionals and entrepreneurs seeking to not just survive but thrive by transitioning from knowledge workers to what Lochhead calls “creator capitalists.” This episode unpacked how AI is upending the value of existing knowledge, why declaring and differentiating your value matters more than ever, and how podcasts exemplify and enable the new rules for standing out in a commoditized world. You’re listening to Christopher Lochhead: Follow Your Different. We are the real dialogue podcast for people with a different mind. So get your mind in a different place, and hey ho, let’s go. AI and the Death of the Knowledge Worker A core theme throughout the conversation is Lochhead’s assertion that the traditional knowledge worker is now on an “already dead” trajectory. Echoing Peter Drucker’s concept from seventy years ago, Lochhead dissected the evolution of knowledge work: those who acquire valuable knowledge and are paid to apply it to achieve outcomes. For decades, professions like law, medicine, and accounting thrived on this value proposition. But as Lochhead put it, “AI makes the value of existing knowledge closer to zero every day, and it makes the ability to apply existing knowledge easier, cheaper, and closer to zero.” As machine learning and generative AI like ChatGPT and Claude can instantly synthesize and apply troves of information, merely applying knowledge is no longer a competitive edge. In Lochhead’s words, “If you rely solely on applying existing knowledge to get paid, you’re already behind the curve.” The world’s next wave of success stories won’t be those who can recite best practices or historical information; instead, it’ll be pioneers who create entirely new categories, products, and perspectives. Declaring and Defending Your Value in a Commoditized Marketplace This paradigm shift has profound implications for how expertise and content are valued. Schwab and Lochhead explore the necessity, not just of creating new value, but of unmistakably declaring it to the market. Lochhead’s release of his book “Lightning Strike Marketing”—priced defiantly at $100—became a case in point. The rationale wasn’t greed, but a strategic effort to defend the book’s value and signal that it’s not merely recycled or commoditized information. Lochhead observed, “Unless you declare you are valuable, you will be devalued by AI.” The traditional model, where business books have hovered at the $25 mark for decades, fails to align pricing with the value delivered and only invites further commoditization. By staking out a bold price point, the book became a "lightning strike" in its own right. The move generated word of mouth, forced a choice for buyers, and ultimately achieved bestseller status on Amazon for global marketing books. At the heart, the message is clear: creators who want to lead must not only generate differentiated intellectual property but stand firm against the eroding forces of commoditization. “Better invites a comparison; different forces a choice,” Lochhead added, marking the essential blueprint for becoming a category of one. Podcasts and Category Design: The New Playground for Net New Value A recurring motif, interwoven through both Christopher Lochhead’s and Tom Schwab’s journeys, is the unique power of podcasts as both a proving ground for new ideas and a channel for building “relationship and reputation capital.” In contrast to AI-generated summaries or formulaic blog posts, podcasts uniquely foster authentic, serendipitous dialogue between real human beings.
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    47 m
  • 415 Out Of The Existing Market Trap with Christopher Lochhead

    415 Out Of The Existing Market Trap with Christopher Lochhead
    Nov 3 2025
    Christopher Lochhead, the renowned “Godfather of Category Design,” recently took the stage at the Constellations Connected Enterprise 2025 conference and delivered a blistering wake-up call to every business leader, entrepreneur, and innovator hoping to surf the current wave of AI disruption. Far from celebrating the AI gold rush, Lochhead warned that almost everyone is about to repeat the same mistakes of the past, chasing after existing markets, adding AI features like “copilots” or assistants, and calling it innovation. Drawing from his decades of expertise and path-breaking research, He then laid out a blueprint for actually leveraging AI for exponential value: it’s about category design, not incremental improvement. Here are three powerful takeaways from his masterclass that every forward-thinking leader needs to know. You’re listening to Christopher Lochhead: Follow Your Different. We are the real dialogue podcast for people with a different mind. So get your mind in a different place, and hey ho, let’s go. Chasing “Better” Dooms You to Mediocrity Lochhead’s central thesis is as provocative as it is true: companies that use AI to make existing products just a little better are doomed to fail. He calls this the "existing market trap." Instead of designing the future, most businesses simply bolt AI onto their old offerings, thinking it will make them competitive. But "if your strategy involves simply bolting on an AI assistant or copilot, you're making a pussy move and you're fucked." Lochhead points out that companies making this mistake are chasing a market that’s already been designed by someone else. And in those markets, 76% of all the value goes to the category king (think OpenAI with ChatGPT). The rest fight for scraps, regardless of whether their AI copilot is a little nicer, faster, or more user-friendly. Winning is About Creating the New, Not Improving the Old The path to massive value in the AI era lies in doing what legends like Sam Altman, Jensen Huang, and Steve Jobs did: creating entirely new categories that didn’t exist before. Lochhead illustrates this with both tech giants and quirky startups. He jokes about how Liquid Death became a force in the water business not by making better bottled water, but by launching “canned water”; an entirely new way to experience an old product with legendary branding and a distinct point of view. The same lesson holds for technology: “Different wins, better loses.” Lochhead encourages companies to listen to the language they use; calling your new AI product an “assistant” or “copilot” puts it in the sidecar, not the driver’s seat. In contrast, declaring your invention as a new category not only reframes the problem, but magnetizes the future (as when OpenAI refused to call its core product a database, instead introducing the “large language model”). The Courage to Create: Why Category Design Demands Boldness Lochhead doesn’t sugarcoat the difficulty of this path. Category design requires courage: “Grow a set of balls,” he tells the audience when asked how to nurture a creator’s mindset. This isn’t reckless advice; it’s a recognition that in an AI-powered economy, the value of existing knowledge is collapsing toward zero. The knowledge worker, as Peter Drucker defined it, is being replaced by the knowledge contained within AI itself. The only safe (and rewarding) place is at the edge, inventing net new knowledge and value. In other words, creating the future instead of merely extending the present. Lochhead challenges all of us: “Do you really want to spend the last however many years of your career making the status quo incrementally better? Or do you want to spend whatever’s left of your work life making a massive material difference?” To hear the full episode from the man himself, download and listen to this episode. We hope you enjoyed this episode of Christopher Lochhead: Follow Your Different™! Christopher loves hearing from his listeners.
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    35 m
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