• Creating Coaching Cultures for Exceptional Service: Monica Hubert, GM of Hyatt Regency Sonoma Wine Country

  • Aug 5 2024
  • Length: 41 mins
  • Podcast

Creating Coaching Cultures for Exceptional Service: Monica Hubert, GM of Hyatt Regency Sonoma Wine Country

  • Summary

  • A hotel is only as good as its team! On the latest Lisbeth's Leadership Lessons in Hospitality Podcast hosted by Lisbeth Ceballos, Monica Hubert, General Manager at Hyatt Regency Sonoma Wine Country shares insights on building coaching cultures, championing women in the industry, and the delicate balance of motherhood and career. From fostering creativity to prioritizing flexibility, this episode is packed with actionable advice for hospitality leaders. Make sure not to miss this very inspiring episode here: https://youtu.be/YsDKN615PN4 #HospitalityLeadership #WomenInHospitality #TeamworkMakesTheDreamWork #EmployeeEngagement #HospitalityCulture


    0:00 – Preview of Episode 0:26 – L3H Opening 0:57 – Intro of guest Monica Hubert 1:43 – Guest’s background 4:23 – Balance between personal and professional life during childbearing years 9:23 – Maintaining exceptional service of the company 12:00 – How to stay ahead with hospitality trends and ensure to remain competitive 19:12 – What sets Hyatt Regency apart from other 4-star hotels 21:03 – Manage to hire and retain high-level employees 27:01 – Placing value into Operations 32:27 – Advice for young hoteliers 35:56 – How to manage competitiveness 39:53 – Closing Please Subscribe ▶️▶️▶️ 🎤Podcast Facebook: https://www.facebook.com/profile.php?id=61550588704712 🔗Podcast Linkedin: https://www.linkedin.com/company/l3h-lisbeth-s-leadership-lessons-in-hospitality-podcast 🔗Lisbeth Ceballos LinkedIn: https://www.linkedin.com/in/lisbethceballos/ 💻Website: https://lc-leadership.com/ 🎵Spotify: https://open.spotify.com/show/3yCn0YBu84HaU5t8ZfDyGm Lisbeth Ceballos Bio: • Passionate, fearless business leader, coach, and an authentic human who focus on helping leaders transform their lives to live their desired purpose with authenticity and integrity, empathy and care, be the best leaders they can be. • Strategic problem solver; trusted coach & adviser • Curious and inquisitive growth mindset about Education, Social Responsibility, and uniting all minorities in the USA “Life is not about finding yourself, It is about creating yourself” LEADERSHIP DEVELOPMENT, DIVERSITY & INCLUSION COACHING - LC Leadership provides leadership development and coaching in order to challenge, inspire, and prepare your leaders to take on complex issues, embrace diversity, implement your company's vision, and develop the tools to be successful change agents. LC Leadership offers support on developing Leader’s Emotional intelligence which is often defined as the ability to perceive, use, understand, manage, and handle emotions. We offer 360 assessments for all levels of management to evaluate current state and help grow their EI. EMOTIONAL INTELLIGENCE DEVELOPMENT People with high emotional intelligence can recognize their own emotions and those of others, use emotional information to guide thinking and behavior, discern between different feelings and label them appropriately, and adjust emotions to adapt to environments. Emotional Intelligence has been identified as one of the most critical leadership skills worldwide. (DAVOS Economic Forum 2020 summary) CERTIFICATION AS INCLUSIVE COACHING LEADERS AND MENTORING BY ICF CERTIFIED COACHES AT PCC LEVEL 4-Day Inclusive Leadership Coaching Certification "Boot Camp" Four Days of Intense Training! 30 hours of coach-specific, hospitality-specific training. Practice coaching with real-world case studies! Receive deep and broad proficiency in the ICF Core Competencies, Ethics, and Core Values and how to apply them in your own company. LIVE BUILDING INCLUSIVE LEADERSHIP COACHING CULTURES Inclusive Leadership Coaching Culture Only 3 hours per week in interactive leadership development lectures. Weekly Semi-Structured Conversations with Self through daily Journaling Other Leaders, and ICF-Accredited Coaches. HELPING ORGANIZATIONS DEVELOP A COACHING CULTURE Customized Training Packages. Focused on the intersection of Coaching, Leadership, & Culture in the Hospitality Industry. Certify internal Coaches for Coach Specific Training and Mentor-Coaching. CUSTOM-MADE LEADERSHIP DEVELOPMENT Tailored half, full, and multi-day leadership development training on various subjects including but not limited to leading under duress, multi-generational organizations, diversity & inclusion, customer services for front-line team members, and internal customer services for Supervisors and above. Contact Us 4223 Millview Ln Dallas, TX 75287 lisbeth.ceballos@lc-leadership.com +19857749707

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