After her mother unexpectedly passed away, Audrey knew she needed to take her business into her own hands so that she could enjoy her life to the fullest. This week on the podcast, Audrey Kwan, founder of AJK Consulting, joins us to talk about how she started her own agency, with the mission to help businesses build workplaces that give back their freedom, families and joy, so more kids have healthy, happy parents to come home to. She talks about how she got her first clients and some of the biggest struggles she came up against when starting her business. Audrey shares the three foundations that are key to building an effective team. Tune in as this is information that all entrepreneurs need to know!

IN THIS EPISODE:

• [8:31] Audrey shares her background and how she got started in consulting.
• [13:21] When did Audrey decide to start her own agency?
• [14:55] What did her business look like when she first started out?
• [17:29] How did Audrey land her first clients?
• [18:11] Audrey shares some case studies of working with other agencies.
• [20:12] What is the biggest struggle Audrey’s agency sees with agency owners?
• [22:03] What are the three foundations that are key and required to build an effective team?
• [33:12] How can someone work with Audrey?
• [34:27] What was Audrey’s biggest challenge with starting her business?

KEY TAKEAWAYS:

• The first thing that has to happen for any business to work well, is leading people well. Leadership is essential for a business to be successful.
• A key skill to become a leader is learning to ask better questions, which need to be open ended to create more critical thinking.
• It is essential to have a clear leadership philosophy so that you and your team are on the same page. This includes understanding what your expectations are, how you operate best, and what your values are.

LINKS MENTIONED:

AJK Consulting

Audrey Kwan LinkedIn

Small But Mighty Agency Podcast

Ask Brien Radio Show

BIO

Before there was AJK, there was Audrey, a teenager with a hard-working mom. So hard-working, in fact, she toiled long hours in a toxic workplace to support her family. For years, Audrey knew her mom’s workplace was taking the joy from her life—she would come home depleted and without anything left to give. As it turned out, it was taking more than her joy—it was taking her health. In 2012, Audrey’s mom received a terminal cancer diagnosis and lost her life three weeks later.

After her mother’s death, Audrey became a woman on a mission: to help businesses build workplaces that give us back our freedom, families and joy, so more kids have healthy, happy parents to come home to. In 2015, Audrey founded AJK with this mission to help more businesses and families thrive—not just survive. We’re here to help you do the same.