In this special podcast episode recorded live at the University of Liverpool's first ever Change Symposium,  we chat with Dominic Ventre, Emma Carter-Brown and Jennifer Davies about the key elements to creating sustainable change.

Dominic Ventre is an experienced professional with over 20 years of dedicated service in Higher Education. His expertise lies in enhancing the student experience and providing support across various professional services and academic departments. Dominic has successfully contributed to projects like the Student Records System and Student Data Systems Programmes, showcasing his ability to navigate complex challenges and large change programmes. Dominic is committed to improving staff and student experiences using digital tools to support student success and making a positive impact on students and staff.

Emma Carter-Brown is Head of Education and Student Experience for the Faculty of Science and Engineering, and has been working at UoL for 6 years. Prior to that, she spent 9 years at the University of Manchester, ultimately as Deputy Head of Operations and Head of Admissions of a school. She switched to a career in HE management mid-career, starting as an administrative assistant at the University of Salford, after almost a decade of Customer Service leadership in the private sector. She is particularly passionate about student welfare and support, and her guilty pleasure is regulatory compliance.

The Academy’s Developing Practice Podcast is produced by The Academy, University of Liverpool. The role of the Academy is to promote and enable organisational excellence through the strategic development of the University’s people and practices. The podcast hosts Matt Davis, Organisational Developer and Alex Owen, Academic Developer are based in the Academy. To find out more about the work of The Academy check out: https://www.liverpool.ac.uk/the-academy/

References:

• Rogers, E.M. (2003) Diffusion of innovations / Everett M. Rogers. 5th ed. New York: Free Press.

• https://www.youtube.com/watch?v=j1uc7yZH6eU

• https://www.youtube.com/watch?v=NCRNZe0tNDs&t=45s
• https://www.amazon.co.uk/7Cs-Consulting-Mick-Cope/dp/0273645110

Music & FX: This podcast uses sounds from https://freesound.org/s/417560/ and music from https://www.purple-planet.com