Creative Shop Talk with Wendy Batten  By  cover art

Creative Shop Talk with Wendy Batten

By: Wendy Batten Creative Retail Mentor
  • Summary

  • How do I attract more customers to my store? How do I get more sales? How do I book out my shop’s events and workshops? How do I do retail marketing and social media for my store? These are the questions that creative retail business owners ask Wendy Batten, creative retail coach and mentor. Wendy works with creative shop owners all over the world and with industry leaders. Her speciality is working with creative retailers to get control over their brick and mortars to avoid burnout and overwhelm while achieving more success and profits. In Creative Shop Talk, Wendy digs into the problems and solutions that “accidental shopkeepers” and hobbyists turned retail business owners face. Wendy dives deep in mindset and best practices for retailers with masterclass trainings, business strategies, expert guests and industry insiders, and more. Each episode is designed to help busy and passionate creative shop owners take action, work through their overwhelm and get focused on strategic business areas. Thinking about opening your own creative retail shop? Ready to stop playing shopkeeper and “winging” the business stuff? Looking for more foot traffic? Want to turn your brick and mortar into a viable business? Want predictable profits? Want to take the next step to run your store and not let it run you? Turn to Wendy Batten to take the proven steps to achieving your dream store, living your creative life and helping your amazing customers.
    Wendy Batten 2020
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Episodes
  • 210. What's Working for Social Media and Retail Business Growth with Brooke Riley
    May 20 2024
    With host retail coach In This Episode: Looking for ideas and ways to grow your social media presence for your independent retail business? Look no further than this conversation with business coach Brooke Riley. Brooke started her entrepreneurial career with a DIY/creative blog and website and is a great success story of how businesses can grow and pivot. Today, Brooke still runs her blog and has since added an online boutique and started a coaching community where she serves others and helps entrepreneurs grow their online presence. In this episode, I’m sharing our conversation about what she sees that’s working right now in social media and retail business growth. Throughout the episode, we chat about: Some tips on going live The importance of video Why you need to personalize/humanization of your brand on your social accounts Hiring to your weakness Tips on working with your partner/spouse Why you need to stay connected with those you like to learn from (coaches, mentors, etc) There are quite a few golden nuggets of wisdom throughout this episode - even in the rapid fire round of questions (book recommendations and more!) So grab a pen and some paper, and let’s dive in. About Our Guest, Brooke Riley Brooke Riley is the CEO and Founder of Re-Fabbed, a DIY decorating and lifestyle website, and Re-Fabbed Boutique, an online women’s boutique. She has maximized her social media presence to well over a million followers and offers online business coaching to teach entrepreneurs and aspiring business owners how to grow and maximize their online presence for profit. You can follow along with Brooke here: | | | | Ready to Level Up? Join The Retailer’s Inner Circle. Here’s everything you need to know about the . You’ll have access to countless Masterclasses including , Shop Standards, Money Matters, and so many others. Plus, you’ll have access to a private Facebook group where members can ask questions or share advice and their experiences of running a retail shop. Related podcasts we think you’ll like: : How to Make Real Progress in Your Business with Guest Expert Richard Ralston : Simplifying Social Media with Guest Expert Leanne Pressly : Retail Growth Through Small Steps About your host, Wendy Batten In case we haven’t met yet, I’m Wendy, a small business coach and founder of where I help other independent shop owners learn how to gain the right business skillsets to see more profits, paychecks, and joy as they navigate running their retail business. Through online classes, business coaching programs, speaking, and a , I’ve helped hundreds of retailers around the globe reclaim their dreams and see the success they want from their beautiful shops. My signature private coaching community, , has helped retailers around the world build their retail business skill sets and confidence. I am proud to have been featured in several major publications, including my own business column in What Women Create magazine. I have been privileged to be a guest on top-ranked podcasts and sought-after as a guest speaker and teacher for several brands, associations, and communities that are passionate about the success of independent retailers. When I’m not coaching, you will find me either DIYing and renovating my very imperfect old crooked cottage by the sea in the UNESCO World Heritage town of Lunenburg, NS, or blogging about our travel and RVing adventures and the weird fun things we get up to in our coastal village. I’d love to invite you to check out one of my free resources for real retailers at For more support from Wendy
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    43 mins
  • 209. Retail Observations from a Seven-State Road Trip
    May 13 2024
    With host retail coach In This Episode: I just returned from a seven-state two-week road trip from Nova Scotia, Canada to North Carolina, USA! The trip’s destination was Mount Holly, North Carolina to meet with my mastermind group at member Jeff Lee’s shop, The Vintage Nest. John and I weaved down the East Coast, taking time to stop in and visit with Inner Circle members and peruse independent retail shops along the way. In this episode of the Creative Shop Talk Podcast, I’m sharing my observations that will help you level up your retail business and be known in your community, including: Why it’s important to get out in your community and observe what shoppers are doing/buying Updating your retail shop’s profile on Google (like, right this minute) Why shop standards matter: employee behavior, greetings, pricing your items, etc. What should be on the outside of your shop Being known in your community by other independent business owners I encourage you to step outside and get a bird’s eye view of your retail shop to make sure you aren’t missing the mark on any of these simple yet incredibly impactful tips. Are you missing the mark on any of them? Anything you recently changed that has had an impactful effect on your business? Jump into my DMs on instagram and let’s chat! Ready to Level Up? Join The Retailer’s Inner Circle. Here’s everything you need to know about the . You’ll have access to countless Masterclasses including , Shop Standards, Money Matters, and so many others. Plus, you’ll have access to a private Facebook group where members can ask questions or share advice and their experiences of running a retail shop. Related podcasts we think you’ll like: : Retail Success Series: Growth Mindset with Jeff Lee from The Vintage Nest : How to Create a Customer Journey Map : Cell Phone Usage: What’s Your Store Policy? About your host, Wendy Batten In case we haven’t met yet, I’m Wendy, a small business coach and founder of where I help other independent shop owners learn how to gain the right business skillsets to see more profits, paychecks, and joy as they navigate running their retail business. Through online classes, business coaching programs, speaking, and a , I’ve helped hundreds of retailers around the globe reclaim their dreams and see the success they want from their beautiful shops. My signature private coaching community, , has helped retailers around the world build their retail business skill sets and confidence. I am proud to have been featured in several major publications, including my own business column in What Women Create magazine. I have been privileged to be a guest on top-ranked podcasts and sought-after as a guest speaker and teacher for several brands, associations, and communities that are passionate about the success of independent retailers. When I’m not coaching, you will find me either DIYing and renovating my very imperfect old crooked cottage by the sea in the UNESCO World Heritage town of Lunenburg, NS, or blogging about our travel and RVing adventures and the weird fun things we get up to in our coastal village. I’d love to invite you to check out one of my free resources for real retailers at For more support from Wendy
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    31 mins
  • 208. Stack Your Team with Guest Expert Shelli Warren
    May 6 2024
    With host retail coach In This Episode: When you hire employees to work in your retail shop, you aren’t simply giving them a job. As a shop owner, you are uniquely positioned to offer career opportunities that better the lives of people in your community. In Episode 208 of the Creative Shop Talk podcast, I’m sitting down with the host of the Stacking Your Team podcast, Shelli Warren. Through her podcast and in her role as a Leadership Advisor, Shelli has dedicated her time to teaching women how to build capable leaders in their businesses so as owners, they can focus on the higher-level growth of the company. Sound familiar? Shelli will teach you how to stack your team so you can get your CEO hat on and focus on the growth and well-being of your business. Shelli and I chat about: The difference between a job and a career How to attract and hire the “right” people The balance of incorporating and encouraging your employees’ ideas and keeping healthy boundaries Advice on how to have difficult conversations with good employees - even if you are a self-proclaimed people pleaser! Unique ways to keep employees motivated and happy (Shelli has a great freebie on her website about motivating your team ) What you should be sharing and not sharing with your employees So let’s dive in and start stacking our teams! About our guest, Shelli Warren As a distinguished women's Leadership Advisor and host of the Stacking Your Team podcast, Shelli Warren helps small business owners set up their teams to take over the daily operations of their business so they can focus on higher-level growth activities. With a track record of steering multi-million dollar projects for a Fortune 50 corporation and iconic billion-dollar brands, Shelli has leveraged her background in building and leading technical teams to coach business owners for the last decade. Now in its fifth year, The Stacking Your Team podcast is a top-rated show with over 500,000 downloads that teaches women leaders how to establish a capable leadership team that ensures the daily direction needed to delight their business. You can find Shelli on all of these platforms: | | | | Ready to Level Up? Join The Retailer’s Inner Circle. Here’s everything you need to know about the . You’ll have access to countless Masterclasses including . Related podcasts we think you’ll like: : How to Have Difficult Conversations with Good Staff : Setting Boundaries and Prioritizing Rest: The Key to Sustainable Business Growth : Avoid Burnout with Guest Expert Dr. Ashley Margeson About your host, Wendy Batten In case we haven’t met yet, I’m Wendy, a small business coach and founder of where I help other independent shop owners learn how to gain the right business skillsets to see more profits, paychecks, and joy as they navigate running their retail business. Through online classes, business coaching programs, speaking, and a , I’ve helped hundreds of retailers around the globe reclaim their dreams and see the success they want from their beautiful shops. My signature private coaching community, , has helped retailers around the world build their retail business skill sets and confidence. I am proud to have been featured in several major publications, including my own business column in What Women Create magazine. I have been privileged to be a guest on top-ranked podcasts and sought-after as a guest speaker and teacher for several brands, associations, and communities that are passionate about the success of independent retailers. When I’m not coaching, you will find me either DIYing and renovating my very imperfect old crooked cottage by the sea in the UNESCO World Heritage town of Lunenburg, NS, or blogging about our travel and RVing adventures and the weird fun things we get up to in our coastal village. I’d love to invite you to check out one of my free resources for real retailers at For more support from Wendy
    Show more Show less
    46 mins

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