• Ep16 Cultivate loyalty with the organisation, not the salesperson

  • Jul 10 2024
  • Length: 13 mins
  • Podcast

Ep16 Cultivate loyalty with the organisation, not the salesperson By cover art

Ep16 Cultivate loyalty with the organisation, not the salesperson

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  • Summary

  • The relationship with your customers shouldn’t be forged in isolation. Every single touchpoint across the organisation should aim to create a sensational customer experience. Ingrid Maynard discusses how a stronger customer relationship leads to loyalty and revenue continuity, as well as profitable growth and referrals. She emphasises the need to create an organisation that is in its own league and is a magnetic driver. The ultimate game is for your customers to become impervious to your competitors and feel like they are a part of your organisation.

    MORE INFORMATION

    The Sales Doctor
    https://thesalesdr.com.au/  

    Mutual Mattering E-Book by Ingrid Maynard
    https://thesalesdr.com.au/mutual-mattering-e-book/

    See omnystudio.com/listener for privacy information.
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