Customer First Radio

By: David Ciancio Dave Clements
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  • Summary

  • Today’s Retail industry is seeing its most significant changes in the past 50 years, driven by technology advances and changing consumer needs. A new epoch in Retail has arrived, where only those most agile and adaptable to change will survive. Join David Ciancio and Dave Clements for short stories about how truly Customer First retailers are winning the hearts, and wallets, of shoppers today.
    2022 dunnhumby, inc.
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Episodes
  • Episode 17 | Retail Media, with Julie Jeancolas and Catherine Bell

    Episode 17 | Retail Media, with Julie Jeancolas and Catherine Bell
    Apr 3 2023

    Join Julie Jeancolas, Global Head of Product, Strategy and Partnerships at dunnhumby media, as she speaks with Catherine Bell, Head of Consulting for dunnhumby media. They discuss they key findings from a new dunnhumby report where more than 300 marketing and media professionals gave their thoughts on retail media from a brand perspective.
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    20 mins
  • Episode 16 | Multichannel Retail Pharmacy, with Tom Block and Mariana Nunes

    Episode 16 | Multichannel Retail Pharmacy, with Tom Block and Mariana Nunes
    Dec 15 2022
    Join Tom Block, Head of Growth Sector Strategy & Offering at dunnhumby, as he speaks with Mariana Nunes, dunnhumby’s resident data science expert in Retail Pharmacy customer behaviour. They discuss all things multichannel retail pharmacy and how customers’ evolving behaviour has been defined by technological advancement and accelerated by the pandemic.
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    15 mins
  • Episode 15 | Tracking customer behaviour in inflationary times, with Feroud Seeparsand

    Episode 15 | Tracking customer behaviour in inflationary times, with Feroud Seeparsand
    Oct 25 2022
    Adrian Newson, Head of Customer Strategy & Insights at dunnhumby, speaks with Senior Consumer Psychologist, Dr. Feroud Seeparsand, as they look at the latest dunnhumby Consumer Pulse research, analysing how customer behaviour is changing during these inflationary times.
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    13 mins
Management Marketing Economics
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