• Dane County 911 Operations with Luis Bixler

  • Nov 30 2023
  • Length: 43 mins
  • Podcast

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Dane County 911 Operations with Luis Bixler

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  • Summary

  • On this episode of The Dane County Podcast, Joe sits down with Dane County Public Safety Communications Director Luis Bixler to discuss 911 operations. The two cover multiple 2024 budget investments:

    •  expanding Madison's CARES (Community Alternative Response Emergency Services) program to more Dane County communities
    • adding crisis counselors to the 911 center that will work with people who call 911 while experiencing a behavioral health emergency
    • what the new Dane County Public Safety Communications (PSC) building will have in store

    Luis also shares his most memorable call when he served as a 911 call taker and his ongoing partnerships to have more bilingual 911 operators.
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