• Delivery Disruptor

  • Mar 22 2022
  • Length: 1 hr and 5 mins
  • Podcast

Delivery Disruptor By cover art

Delivery Disruptor

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  • Summary

  • Timestamps
    1:12 – Stay tuned for Nate’s recap
    4:07 – Background on Chris Baggott
    5:31 – Chris Baggott joins the show
    6:04 – Chris’ foodservice journey
    10:02 – The origin of ClusterTruck
    14:24 – Expectations of quality
    18:01 – Finding the right drivers
    22:47 – Addressing freshness
    27:29 – Organizing the kitchen
    30:44 – Human-plus technology
    33:45 – Creating the best kitchen
    34:55 – Robots
    36:49 – Delivery drivers and ghost kitchens
    41:22 – Third-party delivery
    43:16 – Naming the business
    46:02 – Making the math and menu work
    56:18 – Chris’ inspirational quote
    59:06 – Nate’s Notes
    1:03:41 – Outro
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