• EP 88 - Building AI chatbots for customer retention with Marco Dassisti

  • Feb 21 2024
  • Length: 38 mins
  • Podcast
EP 88 - Building AI chatbots for customer retention with Marco Dassisti  By  cover art

EP 88 - Building AI chatbots for customer retention with Marco Dassisti

  • Summary

  • Join us on the WHU Most Awesome Founder Podcast as we dive into the world of entrepreneurship with Marco Dassisti, a seasoned alumnus of WHU's MBA program and the founder of kitchX and Qualimero.🔊🚀 

    Discover the highs and lows of building a startup, the power of conversational commerce, and the future of WhatsApp as a sales channel. From the challenges of scalability to the excitement of creating a new venture, Marco shares valuable insights and lessons learned along the way.🔥 

    Don't miss this engaging conversation packed with inspiration and practical wisdom!🌟💡

     

    Chapters:

    (1:00) Introduction to Marco's Background

    (3:15) Discussing the Problem of Scalability in the Case of kitchX

    (5:40) Explaining What Qualimero is All About

    (9:00) Overview of the Current Lead Journey and Their Pain Points

    (10:00) How Qualimero Addresses These Pain Points

    (11:10) Importance of Quality Assurance for LLm in Sales

    (14:30) Exploring Why Conversion of Customers is Difficult for Startups

    (16:30) The Drive of Being an Entrepreneur and Lessons Learned from kitchX

    (20:50) Analyzing the Future of Whatsapp in the Context of Meta

    (24:00) Discussion on German Conservatism

    (25:15) Insights into Intrapreneurship at OBI

    (30:00) Comparing No Code vs. Having a Technical Co-Founder

    (34:20) MBA Program of WHU and Entrepreneurship

    (36:25) Podcast and Book Recommendations

     

    Marco's recommendations:

    How Big Things Get Done

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