• Effective Communication, Customer Satisfaction, Limiting Liability | Interview w/ Tom Taormina

  • May 9 2023
  • Length: 47 mins
  • Podcast

Effective Communication, Customer Satisfaction, Limiting Liability | Interview w/ Tom Taormina

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  • Summary

  • This Expert Interview is with Tom Taormina, author, speaker, trainer and principal at The Taormina Group. We discuss advice for the entrepreneur on a business from start up to a first level organization, running productive meetings, mastering effective communication, and much more. Tom is a veteran businessman with decades of wisdom to share with anyone in business. 

     

    Here are some of the times & topics covered in case you’d like to jump to a specific part: 

    0:00 – Welcome & Introduction 

    3:53 – What do you do when your business is running you? 

    9:17 – Learn to delegate and know the business’ vision 

    12:24 – How to run better meetings 

    18:15 – Mastering effective communication 

    23:57 – Creating satisfied customers 

    33:06 – How to limit your liability and protect your business 

    41:24 – Tom's thoughts on books for entrepreneurs 

    42:47 – Advice to younger self 

     

    Tom’s Links: 

    - LinkedIn: https://www.linkedin.com/in/tom-taormina-6b3ba01/ 

    - Tom’s Business: https://taorminagroup.com/ 

    - Tom’s Books: https://taorminagroup.com/books/ 

     

    If you are looking to grow your network, check out the Connect Your Way to Success Community: https://yourstrategypartner.com/cywts-community   
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