Embracing Digital Transformation  By  cover art

Embracing Digital Transformation

By: Darren Pulsipher
  • Summary

  • Darren Pulsipher, Chief Solution Architect for Public Sector at Intel, investigates effective change leveraging people, process, and technology. Which digital trends are a flash in the pan—and which will form the foundations of lasting change? With in-depth discussion and expert interviews, Embracing Digital Transformation finds the signal in the noise of the digital revolution. People Workers are at the heart of many of today’s biggest digital transformation projects. Learn how to transform public sector work in an era of rapid disruption, including overcoming the security and scalability challenges of the remote work explosion. Processes Building an innovative IT organization in the public sector starts with developing the right processes to evolve your information management capabilities. Find out how to boost your organization to the next level of data-driven innovation. Technologies From the data center to the cloud, transforming public sector IT infrastructure depends on having the right technology solutions in place. Sift through confusing messages and conflicting technologies to find the true lasting drivers of value for IT organizations.
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Episodes
  • #212 Bring GenAI to the Masses
    Jul 23 2024

    Today, on the "Embracing Digital Transformation" podcast, we were joined by Zach Hadley, a multifaceted professional with an extensive background spanning from city planning to corporate real estate development. Together, with our host and Chief Solution Architect Darren Pulsipher, we explored the incredible potential of Generative AI (Gen AI) and its transformative role in enhancing daily lives, particularly of seniors.

    Bringing Gen AI to the Masses


    Zach, hailing from Ohio, is on a mission to democratize Gen AI. His diverse professional background has endowed him with a profound understanding of community dynamics. Zach firmly believes that Gen AI, with its potential to revolutionize everyday life, is not just for tech-savvy individuals, but for everyone.


    One crucial insight that emerged was the necessity of imparting AI knowledge to people of all ages and regions. It's not merely about coding or creating AI but ensuring its seamless integration into our daily lives. This human-centric approach is a cornerstone for the ethical and successful application of AI in real-world situations.


    Everyday Applications of AI: Cooking & Budgeting


    Zach highlighted how AI can be used in everyday tasks like cooking. He used AI to create a monthly cookbook filled with various recipes. One of the significant benefits of Generative AI is its flexibility. For instance, if you want to cook a gluten-free family meal for under $10, an AI assistant could help you find the right recipe and even provide relevant coupons from your chosen store.


    AI models like ChatGPT, Google's Gemini, and Microsoft's Copilot are gaining popularity due to their user-friendly interfaces and reliable outputs. However, it's crucial to remember that no AI model is infallible. It's our responsibility to critically evaluate and verify the results produced by these technologies, empowering us to make informed decisions.


    Gen AI in Community Development


    Zach introduced his collaborative project with Mayor Johnson in Somerset, Ohio, which is a visionary drive to bridge the digital divide in the village. They are working together to produce fact-filled videos about Generative AI targeted at seniors. The idea is to familiarize this demographic with technological advancements and offer them more growth opportunities.


    This initiative, known as the Somerset Builder's Club, aims to retain local talent by offering them a platform to interact with advanced technology solutions. Embedding the younger generation into these initiatives is pivotal, given their adaptive nature and ability to master new technologies.


    Key Takeaways


    The application of AI spans far and wide, from making our everyday tasks more manageable to reshaping societal development. With forward-thinking leaders like Mayor Johnson at the helm and AI enthusiasts like Zach, the digital divide can be bridged, and AI can benefit the masses. Keep tuning into our podcast to stay updated on the world of technology.


    Watch for the Somerset Builder's Club on YouTube and visit their official website to catch up with their latest projects. Look out for more podcast episodes discussing the application of Generative AI in daily routines and community development. Stay curious and connected!


    Links


    https://www.somersetbuildersclub.com/

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    30 mins
  • #216 CrowdStrike Event: Building Resilience
    Jul 22 2024
    Tech and business leaders alike know that with increased reliance on digital systems and devices comes the potential for catastrophic outages, like the most significant IT outage in history, significantly disrupting services across several sectors. In a recent podcast episode, industry experts Darren Pulsipher and Steve delved into the driving factors behind such major system failures and how businesses can build more resilient technology platforms to withstand these challenges better.Tech and business leaders alike know that with increased reliance on digital systems and devices comes the potential for catastrophic outages, like the most significant IT outage in history, significantly disrupting services across several sectors. In a recent podcast episode, industry experts Darren Pulsipher and Steve delved into the driving factors behind such major system failures and how businesses can build more resilient technology platforms to withstand these challenges better. Improved Resilience through DevSecOpsThe conversation delved into the critical role of DevSecOps, which involves seamlessly integrating security measures throughout the entire software development lifecycle, from planning to coding to testing to deployment. It was emphasized that this holistic approach ensures that security is not an afterthought but rather an integral part of the development process, aligning with the principles of DevOps. While discussing the challenges, the experts pointed out that the continuous deployment of updates, particularly configuration files, can sometimes conflict with the meticulous testing and security measures advocated by DevSecOps. This conflict underscores the need to balance agility and robust security protocols within the DevOps framework.Furthermore, the conversation emphasized that the primary objective of DevSecOps is not just to detect and troubleshoot issues after deployment; instead, the focus is on proactively preventing system failures by identifying and rectifying potential vulnerabilities during the development phase. This aligns with the overarching goal of DevSecOps, which is to foster a culture of security awareness and responsibility across development and operations teams. By proactively addressing security concerns at every stage of the software development process, organizations can significantly reduce the risk of system crashes and ensure their systems' overall robustness and reliability. Incorporating Chaos Monkey practicesDarren and Steve have introduced an intriguing concept with their introduction of "Chaos Monkey" practices, advocating for its integration into the DevOps process. This method emphasizes stress-testing techniques like the random removal of services to pinpoint weak points within operations. By implementing this approach, companies can proactively enhance resilience by consistently updating products and infrastructure to effectively handle any potential chaos that may arise in the future.The "Chaos Monkey" methodology is a proactive strategy to fortify operations against potential disruptions. By stress-testing systems through methods like random service removal, organizations can identify vulnerabilities and take preemptive measures to bolster their resilience. This continuous improvement ensures companies are better equipped to handle unforeseen challenges, resulting in more robust and reliable operations. Disaster Recovery and Business Continuity ProcessDuring the discussion on recovery strategies, Darren and Steve stressed the importance of implementing a comprehensive disaster recovery and business continuity plan that encompasses the entire organization rather than focusing solely on individual systems. They highlighted the significance of preparedness to convey its importance to the audience. One of the suggestions was the utilization of automated systems that can spring into action immediately following a system crash, thereby reducing the reliance on human intervention and guesswork.Additionally, they delved into the capabilities of Intel-based Active Management Technology (AMT), which enables secure access to crashed systems over the network for recovery and updates. The emphasis on leveraging such technological advancements reflects the vital role that automated systems and advanced technologies play in enhancing disaster recovery and business continuity processes, ultimately contributing to organizations' resilience and stability.The key takeaway of the conversation was the necessity for businesses to prioritize building resilience in their technology processes and teams. This requires a forward-thinking approach and the integration of effective changes leveraging people, processes, and technology. The need for adaptability is stressed, as is creating an intricate balance between speed, agility, and rigorous testing. With adequate preparation and resilience, businesses can be ready to tackle future disruptions head-on. Ready to learn more? Check out...
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    30 mins
  • #215 CrowdStrike Outage Exposes Cybersecurity Flaws
    Jul 22 2024

    The CrowdStrike outage over the weekend exposed major flaws in our approach to CyberSeurity, Software Engineering and System Architecture. Darren is joined with returning guest Matthew Pulsipher to discuss the implications of this weekends events.

    In today's digital age, cybersecurity is not just a growing concern, it's an urgent and constant battle. Recent incidents like the CrowdStrike mishap serve as stark reminders of the immense implications of cybersecurity. This all-important subject was recently dissected on our highly insightful podcast 'Embracing Digital Transformation', where the vulnerabilities of our current systems and potential cybersecurity solutions were scrutinized.


    **The Achilles Heel of Client Computers**


    The conversation could have spent more time addressing one significant issue - the treacherous shores of client computer systems. While the centralized nature of server computers allows for stringent protection, client computers need to be more robust due to fragmented management and increased device variability. The podcast hosts underlined the pitfalls of general-purpose systems, exemplified by complete desktop systems running at airport check-ins. Ostensibly for a singular use case, these flexible systems present an attractive target for cyber threats.


    While it would be ideal to lock down such machines, the podcast suggested a reason not to do so: system and infrastructure consistency. Consistency is crucial for cost efficiency, effective training, and quality control.


    **The Apple Advantage**


    The next riveting point of discussion was the resilience of the Apple iOS system. The hope for superior security does exist, as exemplified by Apple, which steered clear of the recent CrowdStrike debacle. Apple’s defense mechanism lies in its gag on kernel-mode drivers, thereby raising the security bar on its system. Achieving kernel accessibility is possible, but it triggers compliance alarms that deter users. This additional firewall offers superior protection.


    However, the silver lining is that this model isn’t exclusive to Apple devices. Computers sticking to singular apps, like airline check-in systems, could strategically adopt these principles. Corporates could also learn from Android's security models, though manufacturers' responsibility for security updates is a crucial drawback.


    **Zero Trust: An Effective Paradigm Shift**


    The ever-evolving landscape of cyber threats has made the principle of zero trust increasingly important. Zero trust is based on the concept of not automatically trusting any user or device, even if they are inside the corporate network. This approach has gained traction as organizations seek to bolster their security measures.


    Legacy operating systems like Windows are facing challenges due to technical debt, which hinders swift updates and improvements. In contrast, more agile smartphone operating systems are able to adapt and update more quickly, potentially offering better protection from emerging cyber threats.


    **Regulating Future Actions**


    The conversation concluded with a contemplation of future regulatory measures. The hope for systemic change lies in a rehaul of dated system architectures. However, the idea of softening overly strict interpretations of compliance rules and focusing more on practical security was touted as the better way forward, emphasizing the need for change.


    In a nutshell, our latest podcast discussion was not just a wake-up call to the realities of today’s cybersecurity threats, but also a beacon of hope. We pointed towards potential solutions, offering a roadmap for navigating this digital age safely without compromising innovation. It's worth a listen for anyone interested in cybersecurity.

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    31 mins

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