In crisis management, what are some helpful ways to validate and relate to people's emotions?

How can we lead with emotions in the workplace?

How can we build resilience in the face of rejection and negativity?

These questions and more will be answered in today’s episode of the Apolonia Rockwell Show, where your host is joined by Melissa Agnes, CEO of Crisis Ready Institute.

Melissa is an authority in crisis preparedness, reputation management, and brand protection. A big part of her approach centers around the importance of validating people's feelings and then providing logical solutions. Her unique blend of empathy and strategic thinking has made her a sought-after advisor in the field of crisis communication, and we’re grateful to have her on the show today.

Today’s topics include:

* Melissa gaining confidence and mentorship from experienced professionals, leading to launching her own consultancy

* Publishing her book, "Crisis Ready: Building an Invincible Brand in an Uncertain World"

* The importance of validating people's emotions and allowing them to feel heard and seen

* Balancing empathy with not getting lost in it and setting boundaries

* Challenges faced in embracing emotions, especially in male-dominated spaces like the corporate world

* Positive feedback from men who have embraced the idea of leading with emotions in all aspects of life

* The struggle between heart and mind and the need to tap into one's intuition

* Addressing the risks associated with digital platforms

* Trusting instincts and having faith in the face of adversity

* Dealing with fear and uncertainty

Thanks so much to Melissa Agnes for being a guest on our show! Connect with her on:

Linkedin: https://www.linkedin.com/in/melissaagnes/

Instagram: https://www.instagram.com/melissaagnes/

YouTube: https://www.youtube.com/@MelissaAgnes

Get Melissa’s book, Crisis Ready: ttps://melissaagnes.com/crisis-ready/

Crisis Ready Institute: https://crisisreadyinstitute.com/

Apolonia Rockwell is the Founder and CEO of True Safety Services, Colorado’s #1 provider in safety training and safety management services: https://www.truesafetyservices.com

Connect with Apolonia on LinkedIn: https://www.linkedin.com/in/apoloniarockwell/

Subscribe to Apolonia’s YouTube (where we also post her podcasts): https://www.youtube.com/@apoloniarockwell7484

Follow True Safety Services:

* LinkedIn: https://www.linkedin.com/company/true-safety-services

* Facebook: