Understanding freight classification is a critical part of the shipping process. If freight is not properly classified or wrong item numbers are used, the most accurate rates may not be applied, which can lead to an unwelcome surprise on the final bill. Understanding these classifications is critical to a business, but why is it a struggle for some, and what can be done to improve the system to streamline LTL shipments?

In this episode, hear from Old Dominion’s Director of Pricing Services, Erin Topper. Erin spent 18 years at the National Motor Freight Traffic Association (NMFTA), where she was responsible for managing the classification development process, including reviewing and updating packaging-related content and writing proposals to amend the National Motor Freight Classification.

What are the components that go into determining the freight classification for LTL shipments? [1:36]

Why should shippers spend more time upfront in properly classifying their freight? [3:31]

What is being done to help shippers properly classify freight? [4:36]

How important is packaging, and what is the key for shippers to get packaging “just right”? [6:38]

Why does Old Dominion prioritize claim prevention? [13:06]

Erin answers shipper’s freight-related questions. [13:42]

OD Outlook

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Shippers can direct freight-related questions to marketing@ODFL.com