• Episode 4: Customer Journeys with Dan Shuart

  • Mar 31 2023
  • Length: 16 mins
  • Podcast

Episode 4: Customer Journeys with Dan Shuart

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  • Summary

  • What do your customers experience on their journey with your brand? Join Dan Shuart as he dives into customer journeys and relationship management in this insightful episode. You’ll learn the latest trends in B2B sales and buyer preferences so you can meet customers where they are today. Dan explains why understanding the customer lifecycle through relationship mapping is key for cohesive marketing, sales, and communications. Discover how journey mapping helps you identify pain points and opportunities to improve CX and exceed customer expectations. You’ll also hear Dan’s advice on leveraging sales automation to optimize the buying experience from first touch to loyal customer. Tune in and gain actionable tips to align your sales process with the customer journey. GET IN TOUCH Reach out at info@fpov.com LEARN MORE ABOUT FUTURE POINT OF VIEW https://fpov.com/integrated-strategy/ CONNECT Dan's LinkedIn: https://www.linkedin.com/in/danshuart/ FPOV LinkedIn: https://www.linkedin.com/company/fpov
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