On this episode, Ethan sits down with Neal Restivo, CEO of global plumbing manufacturer Oatey. Neal has built an amazing corporate culture at Oatey, one strongly committed to diversity and inclusion. A place where everyone feels respected and lives the company’s values. We talk about the importance of empathic leadership, making plumbing a career of choice again, and meeting people where they are so they can do their best work.

Watch the video of this conversation here.

Send comments and ideas to ekarp@manufacturingsuccess.org.

Make It is brought to you by MAGNET: The Manufacturing Advocacy and Growth Network, a nonprofit consulting group on a mission to make manufacturing better. Since 1984, MAGNET has been proudly helping manufacturers in Northeast Ohio grow with effective workforce programs, advanced technology consulting, and innovation services. MAGNET also catalyzes bigger change by rallying companies, community leaders, governments, and educators to tackle the massive, systemic problems that hold the region back. MAGNET’s work is made possible by the National Institute of Standards and Technology, part of the U.S. Department of Commerce, the Manufacturing Extension Partnership (MEP), and the Ohio MEP.

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